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All reviewswasher and dryerfull kitchenacross the streetliving roomwaikiki beachdiamond headbeach towelshuge balconyvalet parkingfamily vacationvalet serviceocean viewbell deskstayed nightslocation was perfectthe entire staffrestaurants and shopping
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Reviewed 14 October 2017

We just spent 10 glorious days at the Aston Wakiki Beach Tower and didn't want to leave. All of the staff is friendly and so much fun. We encountered a couple of issues with construction and a furniture malfunction, but the staff jumped on it right away and found solutions that met our satisfaction. We want to give special recognition to Tracy Watanabe for all her assistance. The bellmen Eddie, Bob, Ed and Russ were fun, efficient and a great part of each day. The location is directly across the street from the beach, within walking distance of great restaurants and shops. This was one of the few places that doesn't charge extra for parking. That is a big plus when looking for a place at Waikiki. We would love to stay here again.

Room Tip: Corner suite had lanai doors that stacked when opened - unobstructed views.
  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
4  Thank Cliff N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AA H, General Manager at The Residences at Waikiki Beach Tower, responded to this reviewResponded 20 October 2017

Aloha Cliff! It's terrific to hear that you enjoyed your vacation with us and found our staff to be fun, helpful, and accommodating. We'll gladly pass your kind words along to Tracy, Ed, Russ, Eddie, and Bob. It's delighted to know that you enjoyed our great location so close to beautiful Waikiki beaches, shopping, and many delicious restaurants. We're privileged to be able to provide our guests such fun surroundings. Thank you for your great review and we look forward to welcoming you again during you next Oahu vacation. Mahalo!

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Reviewed 10 September 2017

Even though the hotel is going through a renovation crews are limited to the time they have to work making there work as non-intrusive as possible, the suite we stood in was on the 36th floor, thinking it may be to high we were surprised and amazed at the view we had, from diamond head to the other end of the bay,and the beach is directly across street, with shops,restaurunts, and stores within walking distance, our suite had everything we needed to make ourselves right at home, from the kitchen to the bed rooms, it was complete, although it was a little hard to find when we first arrived all you have to look for is the mc donald's, its right behind it, the pool area was great there is a full size pool for everyone to use,and a kiddie pool for the little ones, they have a very comfortable cabana area to relax under along with a 3/4 kitchen with a fridge and sink AND two gas grills that guest can use, along with a covered dining area to enjoy your lunch or dinner.
Now the staff,Tracy,Eddy, Ed,Mary,anna and Kalani, they did everything in there power to make sure that my family and I had everything we needed to have a vacation that we will talk about for a long time although we took the time to thank them personally.we feel everyone should know just how kind the were,I just hope management knows how lucky they are to have a staff like them.thanks, carlos.

Room Tip: the higher you go the better the view.
  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank carlos m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AA H, General Manager at The Residences at Waikiki Beach Tower, responded to this reviewResponded 12 September 2017

Aloha Carlos! Thank you so much for your 5-star review. We're thrilled to hear that your stay was not interrupted by our improvement endeavors, and that our ideal location, comfortable accommodations, amenities, and staff all helped to enhance the quality of your stay. Your kind words will be shared with Tracy, Eddy, Ed, Mary, Anna and Kalani! We all hope to have the pleasure of seeing you again very soon. Mahalo!

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Reviewed 17 August 2017

from day 1 we were greeted with smiles and helpful ways to our stay. We were given a upgrade to partial view and was put on 15th floor wonderful view of diamond heads. All i can say is we are coming back next year and we have been offered 20% off for repeat stayers. Best part was food and resturants close by Tiki;s was a great feed and a great spot for sunsets. We did not want to leave but i know we will be treated with the same smiles and friendly staff when we come back.

Just one little thing too bring up great having a iron but there was no ironing board lol but hey as a mum I was on holiday lol creased clothes don't get noticed lol. Aloha and Mahalo for a great stay.

Room Tip: location, family rooms, ocean view rooms
  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank bigmamma53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AA H, Public Relations Manager at The Residences at Waikiki Beach Tower, responded to this reviewResponded 26 August 2017

Aloha Bigmamma53! Thank you so much for your wonderful review. We are delighted to hear that you were warmly welcomed from beginning to end, and that all of your needs were met during your stay. We can't wait to welcome you for another island getaway again soon! Mahalo.

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Reviewed 17 August 2017

This was our second stay at the Aston Waikiki Tower and the reason we keep going back is the location, the friendly staff and the size of the condos. We have three children and two are now teenagers, so we need at least two rooms, and a generous living space. The Aston has just this, along with full kitchens, so we could eat in, and enjoy the spectacular views from time to time. The staff are always ready to help, and the amenities are nice as well. The rooms are a little out dated, but the size and value for money out weigh this. I will continue to book at this great place, but if you can opt for the rooms above floor 20, or the ocean front ones.

Room Tip: Best views on the front, or facing Diamond head, and above the circle tower hotel about floor 20.
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
2  Thank Sher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AA H, General Manager at The Residences at Waikiki Beach Tower, responded to this reviewResponded 26 August 2017

Mahalo for your review, Sher! We are thrilled to hear that your second stay was another wonderful experience, and that your family enjoyed your vacation home. Hearing that our staff were always helpful, and that you appreciated our ideal location and comfortable accommodations makes us so happy, and we can't wait to have you back for your third Aston Life vacation! Aloha and a hui hou.

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Reviewed 14 August 2017 via mobile

My family always books two 2 bedroom suites for our family reunion in Hawaii. We've stayed here 5 times since 2012--most recently in July through August 2017. Every single time we've stayed, the service has been excellent. The front desk, valet, maids, bellman and other staff that we run in to are all friendly and helpful. The rooms are perfect--awesome views with a huge balcony; washer and dryer in your room; AWESOME location--right in the middle of Waikiki. When you check in, you are greeted with smiles and a cold refreshing towel to freshen up. We use the kitchen and dishwasher every day because my son has food allergies and all of his meals need to be home cooked. The maids replenish the shampoo, conditioner, lotion, paper towels, dish soap, laundry detergent, etc. every day. Just across the street is a beautiful beach where you can rent beach chairs and umbrellas. The beach across the street is perfect for little ones. My husband and I surfed at the beach across the street and we took my family on an outrigger canoe ride--which is all available across the street. If you need anything, there is an ABC right downstairs. For those who love to shop, every store you think of is just downstairs and within walking distance. The location is excellent, the staff is excellent, and the hotel is perfect--especially for those with little ones. We will be back again.

Stayed: August 2017, travelled with family
1  Thank LeahBP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AA H, Guest Relations Manager at The Residences at Waikiki Beach Tower, responded to this reviewResponded 26 August 2017

Thank you for your fantastic review, Leah! We are so happy to hear you enjoyed your vacation stay from beginning to end, and that we could provide you with a welcoming and comfortable vacation home. Meeting the needs of our guests is a great pleasure, and we can't wait to welcome you back to our corner of paradise again in the future. Mahalo and aloha!

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