This is the 3rd tower we have stayed in and of the 3 is the worst due to the extremely long wait times for the elevator. Fortunately we were only on the 11th floor and are capable of going up and down 11 flights of stairs. It's definitely a daily work out so didn't bother going to Koko Head. Check in was a nightmare since nowhere in my confirmation did it state that I am supposed to check in directly at the Lagoon Tower so I waited in line in the wrong area.
We stayed in a 1BR Suite facing the marina and the hotel across so we can see 4th of July fireworks. However, the noise of screaming children from 11 floors down at the waterslide made for a noisy room. We made the request to see fireworks but would definitely be more precise in our request to face the Rainbow tower rather than the marina. Our suite was very dark and cold. The bathroom is extremely small for 3 people and the kitchen felt like I was in a closet. The living room was unwelcoming and the sofa hard to sit on and was only good as a sofa bed.
Wifi does not work in the balcony. However, they fail to tell you that.
Kudos to them! Keep up the good work!
I absolutely do not recommend the Lagoon Tower especially if you're paying $512/night not including resort fees and taxes.
- Official Description (provided by the hotel):
- When staying at Hilton Grand Vacations at Hilton Hawaiian Village, you'll have access to the Village's spectacular amenities, including an exercise facility to maintain your workout routine, over 20 restaurants and lounges, complimentary shows and live events, first-class shopping and a wide variety of activities the whole family will enjoy. Hilton Grand Vacations at Hilton Hawaiian Village offers studios, one and two bedroom suites. ... more less
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- Also Known As:
- Hilton Grand Vacations Club At Hilton Hawaiian Village Hotel Honolulu
- Hilton Hotel Honolulu
- Hilton Grand Vacations Club Honolulu
- Hilton Honolulu
- Honolulu Hilton
- Hawaiian Hilton Village
- Hilton Grand Vacations At Hilton Hawaiian Village Honolulu, Hawaii