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Reviewed 28 June 2022

Our fourth time at Outrigger on the Beach Waikiki and never disappoints. Easy check in and checked us in at 10am, super friendly staff. Duke’s has cl great buffet breakfast and very relaxed casual dining. Storage of long boards right on the beach makes it easy to rent and store a board to go out so easy to the surf. Love it all. Great location

Date of stay: June 2022
Trip type: Travelled with family
1  Thank jenyarn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Outrigger Waikiki Beach Resort Management, Guest Services / Front Office at Outrigger Waikiki Beach Resort, responded to this reviewResponded 28 June 2022

Aloha Jenyarn and thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. We are delighted to hear you enjoyed our beachfront resort location. We truly appreciate your feedback and 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future.

Warm Island Regards
Outrigger Waikiki Beach Resort

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Reviewed 9 June 2022

We was come to Hawaiian Wedding Anniversary may 2022 and stay Outrigger Waikiki Resort 2 weeks
Both have Medical problem with legs , so most stuff was polite, help full, very nice
May 27, Friday --11. 20 a.m
we check out room and ask Bellman help bring our 2 luggage from lobby to car Main Street Kalakaua Ave
,where our Lady Friend come pick us up to driving to airport
Bellman --Jiro Kim come -- put our luggage to stroller ,we pay him tips
He bring our 2 bugs --to Main Street - leaving in curbs to street --and we ask put luggage to car , then Jiro Kim start yelling , say its driver job carrying luggage to car , not his job,
We try explain --its not comercial transportation, just Lady Friend , plus we pay you tips ready for carrying our luggage to car , He keep yelling < " next time take taxi --driver will help you with luggage -its not my job :"
We ask return tips, You not doing Your job !!!
Jiro Kim just leaving us -- like nothing happen
we both have problem w walking --was meed carrying our luggage to car , be course must go to airport
We want Management look How stuff treat Hotel Guest
Bellman ,Service --Jiro Kim--- rood,
just want tips --not do regular Bellman job

Date of stay: May 2022
    • Sleep Quality
    • Rooms
    • Service
1  Thank Deanna A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Outrigger Waikiki, General Manager at Outrigger Waikiki Beach Resort, responded to this reviewResponded 9 June 2022

Aloha Deanna A. Thank you very much for celebrating your Anniversary at the Outrigger Waikiki Beach Resort. We are truly sorry to hear of your negative experience with our Bell Desk host. Please be assured that the behavior you described is not how our hosts are trained to care for our valued guests. We strive to provide the best service and hospitality to all of our guests and we will take this opportunity to retrain our hosts. We hope to welcome you back again. Please contact a Manager-on-Duty for personal assistance with booking your next stay with us. Mahalo Nui Loa.

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Reviewed 8 June 2022

We stayed for 10 nights in room 408. Terrible, no sleep for 10 days as the noise from the Main Street is full on. Can hear the buskers over the Tv and the noise and cheering/shouting goes until well after 11 pm. Maybe double glazing would help but I doubt it. Noisiest place I’ve ever stayed.
The pool is small but adequate to cool off, lucky the beach is right there only a few steps away. Dukes breakfast was pretty average, lucky we had free vouchers because if I paid for it I wouldn’t be happy. In fact lucky I got this hotel for a good price because if we paid full price I would be so angry. Staff were lovely and the housekeeping staff were especially gorgeous. Ricky , the guy that checked us in was very nice too. King Bed was comfy, towels were good quality and Tv a decent size. Rooms are clean but dated now , elevators are a bit slow and clunky. We come to Oahu every year and won’t come back here that’s for sure.

Room tip: Ask for a room that faces the beach
Date of stay: May 2022
    • Value
    • Cleanliness
    • Service
Thank 825katel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Outrigger Waikiki, General Manager at Outrigger Waikiki Beach Resort, responded to this reviewResponded 8 June 2022

Aloha 825katel. Thank you for choosing the Outrigger Waikiki Beach Resort. We appreciate your compliments about our hospitable service from longtime hosts like Ricky at the Front Desk and our Housekeeping team. Please accept our sincere apology for the city sounds you experienced during your stay. Being located in the heart of urban Waikiki, our guests are just footsteps away from the best dining, entertainment and exciting nightlife Honolulu has to offer. We are happy to provide electronic sound machines, disposable ear plugs and room move options upon request at any time. We hope you will consider another stay with us on your next visit to Oahu. Mahalo Nui Loa.

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Reviewed 8 June 2022

Seamless Checkin very relaxed atmosphere in the Lobby good security with the lift system spacious well appointed Clean room and from what I can tell every room has a view of the waves crashing on the beach ! Loved starting my day with a swim in the pool right at the beach :) Dukes and Hulas great for food and drinks with friendly personal service. Central to everything Waikiki no need to consider staying anywhere else.

Room tip: I believe every room has a view of the surf we were on the 8Th floor
Date of stay: May 2022
    • Service
Thank patriciahJ3882GV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Outrigger Waikiki, General Manager at Outrigger Waikiki Beach Resort, responded to this reviewResponded 8 June 2022

Aloha patriciahJ3882GV. Thank you for choosing the Outrigger Waikiki Beach Resort. We are so glad to hear you enjoyed your stay with us. Our comfortable rooms, hospitable hosts and central oceanfront location with two of Waikiki Beach's most popular restaurants on-site give our guests a perfect Hawaiian vacation experience. Mahalo Nui Loa for your 5-star rating of our resort. We look forward to welcoming you back in the near future!

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Reviewed 1 June 2022

The Outrigger Beach Resort was the perfect choice. The view was spectacular, the location was perfect and the staff was always very pleasant and engaging.

I highly recommend the Outrigger Beach Resort and look forward to staying there again on my return.

Date of stay: April 2022
    • Location
    • Rooms
    • Service
Thank JRitchey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Outrigger Waikiki Beach Resort Management, Guest Services / Front Office at Outrigger Waikiki Beach Resort, responded to this reviewResponded 2 June 2022

Aloha JRitchey,

Thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. We are so glad to hear that you enjoyed your stay! Be assured that this feedback will be shared with our entire team. We are looking forward to your return when you are on our beautiful island again. Mahalo nui loa.

Warm Island Regards
Outrigger Waikiki Beach Resort

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