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“Good for families with young children” 3 of 5 bubbles
Review of The Kahala Hotel & Resort

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The Kahala Hotel & Resort
Ranked #5 of 84 Hotels in Honolulu
Certificate of Excellence
Bellevue, WA
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good for families with young children”
3 of 5 bubbles Reviewed 15 April 2012

We spent 2 nights at the Kahala with our 2 teen daughters (15 & 14). They were unimpressed with the pool (small) and the beach (no waves for body boarding and so-so snorkeling). The amenity and food prices were steep ($32 for breakfast buffet) and the beds in our room were very uncomfortable. I think it would be a great option if you have young kids but if you have teens, you might want to consider a hotel closer to Waikiki beach. We had a car so we could get around easily.

  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BettiCBellevue_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,617 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (520)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

My family of 2 adults and 3 children have just returned from a fantastic holiday in Honolulu. The hotel although a little old is so well maintained. The rooms are large with lots of closet space and spotlessly clean. The buffet breakfast is outstanding. The pool and beach are great and closed to the public so you really feel you are in a private resort. We caught the shuttle every afternoon to either Waikiki or Ala Moana shopping centre and were always relieved to return to our quiet resort.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nicw68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Kahala_Resort, General Manager at The Kahala Hotel & Resort, responded to this review, 19 April 2012
Thank you for staying with us during your recent trip to Honolulu. I appreciate receiving your comments and am delighted to see that you were comfortable in your room and enjoyed our guest services and facilities. My staff and I look forward to welcoming you back sometime soon. Aloha and best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

We spent 6 weeks in Oahu and I think we have visited or stayed in most places on the island. The Kahala hotel is really the outstanding hotel. In one word, it is" top-notch" and very luxurious. We stayed in the east wing of the hotel, with a fantastic view of the golf course and part view of the ocean. The Kahala is located in the best area of Honolulu, quiet and well taken care of , but also very close to the action of Waikiki. The hotel has a shuttle bus going to Waikiki regularly. The staff is great, food in the restaurants ( Hoku's and Plumeria ) is also the best you can get. We did not try the Tokyo Tokyo restaurant so I cannot comment. The Cabanas Seaside grill is o.k to have some fast food. The gym is very well equipped and my wife loved the fitness classes. It is difficult to imagine that the hotel was built in 1964. Lots of money must have been spent on keeping everything in this great condition.

Room Tip: The east wing of the hotel, reasonably priced taking into account the luxurious feel you experience...
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank jacko45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Kahala_Resort, General Manager at The Kahala Hotel & Resort, responded to this review, 13 April 2012
Thank you for taking the time to send your comments following your recent stay with us. I was very pleased to read that you consider us the outstanding hotel on Oahu. My staff and I will be delighted to be of service to you again the next time you visit Honolulu. Until then...
Aloha and best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toms River, New Jersey
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 9 April 2012

We just returned from Oahu. We stayed 8 nights at The Kahala Hotel and Resort. Our family, from the moment we arrived at their large beautiful lobby was greeted by everyone with a warm smile and by name on many occassions. The rooms (Dolphin Lanai) were very large and clean with everything that was needed, including a large complimemtary tote bag, great for use at the pool. Our rooms were about 15 feet from the Dolphin Lagoon providing us a great opportunity to see and hear the dolphins swim and play day and night.

The Buffet breakfast was beyond words, if you couldn't find something you liked to eat, I would be quuite suprised. Joy, the Food and Beverage Administrative Assistant greeted all guests with her warm smile and friendly words every day. She is a lovely person and always willing to share a recipe with you for your favorite morning dish. Several mornings, we were served by Corrine another friendly and pleasant individual, always remembering my skim milk for by coffee.

The winds were a little stronger than we anticipated but we were at the pool and beach every day, again the staff was always pleasant, friendly and helpful with towels, drinks and a refreshing afternoon ice pop.

Jade was also very helpful in making the dolphin trainer for a day program a memorable one for our granddaughter.The Dolphin quest was an amazing experience for our family as we watched our granddaughter interact with the dolphins. The Dolphin Quest team are a remarkable group of people dedicated to their profession and in sharing their enthusiam and knowledge with all the quests that they worked with in the program or those just stopping at the lagoons to watch the dolphins.

We have mentioned some of the staff at the resort with whom we had the pleasure to meet, but our comments would apply to the entire staff as we had nothing but a pleasant experience with all.

I can't say enough about this resort, you must see it and feel it in person.

We dined at the following restaurants:

The Royal Hawaiian Hotel-Luau- a beautiful history lesson to see, hear and taste the culture of the Island
Alan Wong's- the Richard Hal's tomato salad a must
Chef Morimoto-everything we had was fantastic
Orchid's- food was delightful and the view from the restaurant was wonderful
House without a key-food was great and sunset view and music was enjoyable
Plumeria at the Kahala-all lunches were good, don't miss the Kahala hamburger
Hoku's at the Kahala- food was excellent, great service and wonderful views
The Veranda Tea at the Kahala was just lovely
Wolfgang-WHAT A STEAK!!!! That says it all

Oh yes
Teddy's Bigger Burgers- Waikiki- a fun burger place and also very good

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PandJ14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Kahala_Resort, General Manager at The Kahala Hotel & Resort, responded to this review, 13 April 2012
Thank you for staying at our resort on your recent trip to Honolulu. It was a pleasure having you with us, and I was delighted to see how much you enjoyed our services and guest facilities, in particular, the popular Dolphin Quest interaction program. My staff and I look forward to welcoming you back sometime soon. Aloha and best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 6 April 2012

A long story but was not happy with our rooms . Two double beds in one of our rooms and BOTH have mattresses with deep indentions on the inside sides. Literally you are on a downhill slide. Impossible for two people to sleep in. I complained to housekeeping to no avail. After my unhappy battle regarding the status of my rooms, I knew it was futile to pursue with management. You won't be treated as if you matter to them as a customer so don't bother complaining.

Inconsistent room cleaning. Some days before noon other days not until 2. One night turn down service was at 9:30 another 5:30.

I am checking out tomorrow and will be sure to tell the front desk staff but it won't matter to anyone.

Maybe it's time for me to find another hotel for my annual business trip to Oahu.

  • Stayed April 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
8 Thank Deborahsandiego4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Kahala Hotel & Resort

Property: The Kahala Hotel & Resort
Address: 5000 Kahala Avenue, Honolulu, Oahu, HI 96816-5411
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Honolulu
#2 On the Beach Hotel in Honolulu
#3 Top resorts Hotel in Honolulu
#4 Spa Hotel in Honolulu
#4 Business Hotel in Honolulu
#4 Luxury Hotel in Honolulu
#6 Family Hotel in Honolulu
Price range (per night): ₹ 24,542 - ₹ 47,579
Hotel Class:5 star — The Kahala Hotel & Resort 5*
Number of rooms: 338
Official Description (provided by the hotel):
The Kahala Hotel & Resort is Hawaii's reigning luxury resort, set on a secluded beach just ten minutes from the world class shopping and entertainment of Waikiki. This legendary hideaway resort in Honolulu's plush Kahala district is a favorite with presidents, international royalty and celebrities. From the moment you arrive, you will know that you are truly somewhere special. ... more   less 
Reservation Options:
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Also Known As:
The Kahala Hotel And Resort
The Kahala Hotel Honolulu
Kahala Resort Honolulu
Kahala Hotel Honolulu
Mandarin Oriental Oahu
Kahala Hotel & Resort
Kahala Mandarin Oriental
The Kahala Hotel & Resort Honolulu, Hawaii

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