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All reviews clean quiet home away from home extended stay place to stay free wifi comfortable beds front desk staff wes utah property kitchenware freeway kitchenette housekeeper
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Reviewed 27 February 2016

This is not a hotel. It's a extended stay. It smells of smoke and people cooking food. Dogs scratching and crying at the doors as you walk down the sticker placed tile floors. When you check in they photo copy everyone's ID. Why? Because they have had a issue with sex offenders. Toilets not cleaned. A crowd of people you don't feel safe to be with.

Date of stay: February 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank Heidi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather L, Guest Relations Manager at WoodSpring Suites Provo American Fork, responded to this reviewResponded 26 March 2016

I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2016 via mobile

This place was my home away from home for the 3 months me and my brother lived here working at thanksgiving point. The kitchen helped us save money and ut was really close to the free way and frontrunner. All the staff was really helpful especially Michelle who always explained things really clearly and suggested some cool places to eat and things to do when we had down time would definetly come back again!

Date of stay: July 2015
Trip type: Travelled on business
Thank Casey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather L, Guest Relations Manager at WoodSpring Suites Provo American Fork, responded to this reviewResponded 19 February 2016

Thank you so much for taking the time to share about your stay with us. We are also pleased that we provided you with an exceptional stay. We hope you find yourself in Provo again and that we have the opportunity to welcome you back to our hotel.

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Reviewed 10 February 2016

We stayed at Value Place for 12 days. It saved us several hundred dollars over the motel we stay at for 2 days just prior to this stay. The room was very nice with comfortable beds. The staff was excellent to work with, very pleasant from the manager to the cleaning staff. having cooking appliances available saved us additional funds. We highly recommend this motel and look forward to staying again.

Room tip: the motel has only full size beds so we upgraded to two full size beds. top floor is quieter.
Date of stay: February 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Debbie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather L, Guest Relations Manager at WoodSpring Suites Provo American Fork, responded to this reviewResponded 19 February 2016

Our team strives to uphold our values of cleanliness, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future.

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Reviewed 9 February 2016

All of the employees were helpful and friendly... The kitchenette we had was very clean... Everything worked in the room... I would definitely recommend value place to anyone.. Parking was always available... I seen employees cleaning the lobby, elevator, and hallways each day. The refrigerator, microwave, stove top was also very clean.. I was impressed because I've stayed at a kitchenette before and it wasn't clean... The garbage located entering the entrance was always emptied.

Date of stay: January 2016
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Rikkia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather L, Guest Relations Manager at WoodSpring Suites Provo American Fork, responded to this reviewResponded 19 February 2016

Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to see you again.

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Reviewed 3 February 2016

Surprisingly quiet, safe and clean. Have stayed longer than I had planned due to this. Michelle and Charity are a pleasure to deal with and keep the rooms clean; and along with manager Kevin, keep things running smoothly. Would definitely stay again.

Date of stay: February 2016
Trip type: Travelled solo
2  Thank CharlesRennoc22222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather L, Guest Relations Manager at WoodSpring Suites Provo American Fork, responded to this reviewResponded 19 February 2016

We love hearing from customers that truly enjoyed their stay with Value Place. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The Value Place team cannot wait for your return.

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