This place is always busy with long lines of patrons waiting outside. We finally went on a weekday at 4:30 pm to beat the dinner crowd. There were 4 groups in front of us as no one was manning the hostess station. After 15 minutes someone came over. Wait time was not long for a table. Had no idea the waiting started after you sat down. They were fully staffed but it seemed very chaotic and didn't flow smoothly. There was a lot of standing around and chit chatting . Time that could have been better spent. It was as if no one was in charge. We waited 10 minutes before anyone came to our table, another wait to order the calamari appetizer, completely tasteless. When it came time to order we were given a list of things they were out of. My husband ordered the fried chicken, big mistake as Puckett's is across the street and has the best fried chicken! He had to peel off the outside as it was greasy and had no flavor. We waited half an hour for drinks and had our water refilled once. All in all we were there a grueling hour and 45 minutes and left hungry. So, like I said, have no idea what the fuss is about and will not go back.
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