Arrived just before 6 on a weeknight; not many tables taken. Long wait for someone to take order. It wasn't much - burger (medium rare) - waited almost 20 minutes for the burger. Table that came in after me were served their food and still I waited ...for a burger. Finally I watched someone coming toward me ...the anticipation grows...alas went right by...however, the folks he tried to deliver to declined as it was indeed my burger. He then brought it over to me; personally I'd rather my burger not visit others before coming to my table but I try to be philosophical. Their interpretation of medium rare looked well done to me. But at this point, with a meeting to go to, there was no time to ask them to redo which was good because I couldn't have found the server anyway. Never brought drink refill; never even checked to see if I wanted one. Had about two or three bites left when she finally reappeared to and as she breezed by she asked is everything ok, but she didn't actually wait for my answer - or I would have asked for a refill on the drink and might have mentioned the burger. But at some point you accept defeat and move on so I asked for the check. Waited a while. Waited a while longer...finally got the check...and then commenced waiting for my credit card to be processed. Food mediocre. Service non-existent. Seemed like a good idea because we are staying in the hotel but it's back to one of the places just down the street for the rest of our stay.