My husband and I were celebrating 30 years of marriage and decided to book this hotel for our stay. Friday nite's stay was a nightmare as an electrical problem caused something to overheat and we were stuck all night with this horrendous smell. The hotel was booked so we couldn't change rooms until the next morning. Saturday night wasn't much better as the owner of 2 dogs across the hall left them for 4 hours unattended. The dogs barked for 4 hours solid until the owner's return. Numerous complaints were made to the front desk about this problem as it was very late before the owner returned. Not excited about knowing that pets are allowed as no room can be completely sanitized after dogs or cats have stayed in those rooms. Probably won't stay there again for that reason. The full breakfast was nice but they ran out of different food items and it wasn't replenished. The standard room with queen bed we stayed in was quite small. The bed was comfortable but cell phone service was sporadic. There is an Outlet Mall across the parking lot which was convenient.
P.S. We were comped for Friday nite's room by the General Manager, Victoria. We appreciated that.
- Official Description (provided by the hotel):
- Find your refuge in the southwest at the Inn at Santa Fe, a tranquil boutique destination surrounded by the region's rich history, world-famous cuisine, modern arts scene and beautiful peaks of the Jemez Mountains. Stay and relax in the fireplace lounge, soothe tired muscles in the sauna or sip a glass of wine by the pool after an exhilarating day of skiing. Our hotel has been rated "excellent" by over 200 TripAdvisor travelers. ... more less
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- Also Known As:
- Inn At Santa Fe Hotel Santa Fe
- Hotel Santa Fe