Ugh. We recently stayed at the Hilton Santa Fe Historic Plaza, selecting it in part based on good reviews and its location. The experience would have been fine, had it not been for the massive construction project going on at the hotel when we arrived. There was no indication on the web site that construction was ongoing, or that it would mean several amenities -- including the year-round pool, hot tub and outdoor fire place would be unavailable -- much less that there would be enough dust outside our room to set off the fire alarm. It took several calls to the front desk to get the hotel to simply seal off the construction doors less than 10 feet from our assigned hotel room, despite the obvious hazard. Frankly, I'm not even sure why they would have booked guests into rooms so close to the construction area. The hotel did finally allow us to move to an identical room further from the dust cloud, but needless to say it was not the visit we expected.
- Official Description (provided by the hotel):
- Located just 2 blocks from the famous Historic Plaza, the Hilton is one of the best hotels in downtown Santa Fe. Not many hotels near Santa Fe, NM can compete with our excellent service and amenities. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Santa Fe Historic Plaza Hotel Santa Fe
- Hilton Hotel Santa Fe