First, the positive: the service was outstanding. Our waitresses (a team effort) were kind, attentive, and on-the-ball. Everything else slid downhill after that. The coffee was nasty. The food was nothing special. Hash browns were grease-laden, then again, what wasn't? The biscuits were not bad, but I've had a lot better. The french toast was not actual french toast; it was their own special variation. Basically it was their biscuits flattened down, fried like french toast, then doused in powdered sugar. The "french biscuits" weren't cooked through but that didn't matter, the second round of cooked "french biscuits" turned stomachs just as easily. The servers comped us the french biscuits and even gave us a complimentary cinnamon roll to go (even the cinnamon roll was sub-par). We tipped the full price of the meal and thanked the waitresses profusely for their effort(s). These ladies really were sweet! If it wasn't for the service, this would have received a "terrible" rating. I'm not certain what others who gave 4-5 stars were tasting.