We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“New but Lacking Service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Microtel Inn & Suites by Wyndham San Antonio by Seaworld
Ranked #160 of 358 Hotels in San Antonio
Federal Way, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“New but Lacking Service”
Reviewed 25 January 2012

This hotel is new and offering 25% discount on room rates when we stayed there Jan 18-21, 2012. Hotel was practically empty with only 5 rooms out of 60+ occupied. The front desk staff failed to tell us the pool and hot tub were not being heated due to low occupancy. The housekeeping staff did not service our room on the second day. Breakfast was poor quality with very limited offerings which were getting quite stale by third morning. Only the 25 %discout made the value somewhat tolerable. The location is very hard to find and not easlily accessible.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank W H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

650 reviews from our community

Traveller rating
    262
    162
    105
    69
    52
See reviews for
438
62
29
59
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Montgomery, Illinois
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 17 January 2012

My wife, son and I stayed at this Microtel (Lackland AFB) from Jan 11 - 14th. We were accompanied by my cousin and his wife who stayed in the room across the hall on the 2nd floor. We were all so happy to have chosen this hotel. Check in is a breeze as Eloy made us feel like family the moment we walked in. Brenda was also awesome in answering any questions we had and recommended some "cool" places to eat and visit. Now I'll tell you about the building itself.
Microtel Inn & Suites: This is a brand new building since they opened this past November. The place is very nice and clean. The continental breakfast offers 3 diff. cereals (cheerios, raison brand, and frosted flakes). Toast and bagels and 2 waffle irons to make fresh waffles.
Coffee (very good) as well as apple, orange and a couple of other bevs. avail. too. Yogurt is also available.

Room: I stayed in a suite which has a pull out sofa bed. My 21 year old son slept on it and said it was fine. My wife and I both liked our beds firmness, not too firm not too soft. Pillows were fine with both of us. Our room had a small fridge, microwave and small sink with nice granite counter. My cousin and his wife also liked every thing in their room. Bathroom was nice and clean, nothing fancy just the basics. Soap and towels provided, towels still in good shape. Television is at least a 42" flat screen with plenty of channels...very nice. Walls a little thin as one night one of our neighboring rooms had a little party going on. Iron and board also provided and hair dryer in bathroom.

Location; This place is on the outer west loop (16) a couple of miles south of Sea World. It's on the west side of the Loop rd. with acess to it only from the south bound lanes. We went to see my other son graduate from basic training at Lackland AFB. It took a ten minute drive to the bases gate without traffic. Thursday mornings orientation at the base was at 7 a.m. (traffice was very bad getting in to the base Thurs. only. Took us about 35 minutes to get into the base. Traffic on Friday, Sat. and Sun. was a lot better. This place is about 20 to 25 minutes from the Riverwalk in downtown S.A. and 7 to 10 min. to Sea World or Six Flags.

We highly recommend this hotel for people stay in. Remember this is not a fancy large hotel. It has a nice outdoor pool and jacuzzi....just don't expect the Four Seasons. If your a snob, don't stay here. If your a working family, you will be very happy if you stay here. Facilities are excellent as is the entire staff. A 5 star hotel for a small hotel and price. If you fly in to San Antonio you want to rent a car to get around. Someone told us they were charged $75 by a taxi from the airport to the hotel.

We will be staying here next time we visit San Antonio and my cousin and his wife feel the same.

Thanks Microtel for making our stay a pleaseant experience.

P.S. My wife was sick with sore throat and fever when were arrived. I took her to a Clinic named "Texas Medical Clinic". Also highly recommended in case of need.

Room Tip: Pay a little extra and get a suite...their very nice.
See more room tips
  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank algamboa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 January 2012

We booked a suite because we had 3 adults most nights with 4 adults one night in our room attending graduation at Lackland AFB. While the hotel was a few minute longer drive than other hotels I looked at, we are glad we chose Microtel. The room was clean as was the rest of the hotel. We can't say enough about the friendly Staff. We met just about all of the Staff since we got in really late the first night and were up early most days. The Staff greeted us every time we came in the door, no matter what time we came in. Honestly, we booked this hotel because of the rate. With the graduation during the holiday week, airfare was really high so we tried to save some money on the hotel. We made the right choice. P.S. Breakfast was ready a little earlier than the scheduled time each day, which helped our situation.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RUUp4Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schaumburg, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 December 2011

And the price was great. Enjoyed the river walk and sea world.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 December 2011

I stayed at the Microtel at the airport a few monthes ago and had a great experience so business took me out to westover and boy I was left speachless.
This is a brand new hotel and it rivals anything in the area and kicks butt on a price for a room with all the amenities as other hotels in the area but cheaper
Staff very friendly
Rooms gorgeous
Close to a lot of my sales calls
All around great value so if loking for a great room and a great price go for it

Room Tip: I like the Suites on the 3rd floor
See more room tips
  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jthad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Antonio hotels
Far West Side
Comfort Inn Near SeaWorld
Comfort Inn Near SeaWorld
#187 of 358 in San Antonio
95 reviews
Northwest Side
Comfort Suites Near Seaworld
Comfort Suites Near Seaworld
#158 of 358 in San Antonio
185 reviews
Show Prices
Show Prices
Show Prices
Far West Side
Quality Inn near Seaworld
Quality Inn near Seaworld
#192 of 358 in San Antonio
104 reviews
Far West Side
Staybridge Suites San Antonio Sea World
Show Prices
Show Prices
Show Prices

Been to Microtel Inn & Suites by Wyndham San Antonio by Seaworld? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Microtel Inn & Suites by Wyndham San Antonio by Seaworld

Property: Microtel Inn & Suites by Wyndham San Antonio by Seaworld
Address: 1605 W Loop 1604 S, San Antonio, TX 78245-3199
Phone Number:
Region: United States > Texas > San Antonio > Far West Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #160 of 358 Hotels in San Antonio
Price range (per night): ₹ 4,679 - ₹ 9,422
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham San Antonio by Seaworld 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ctrip TA, Booking.com, TripOnline SA and HotelQuickly so you can book your Microtel Inn & Suites by Wyndham San Antonio by Seaworld reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing