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2 - 7 of 75 reviews
Reviewed 17 January 2018

we stayed one night we woke up saw lice on the nightstand then looked on the beds and saw more lice crawling on the beds.No one was at the desk at checkout.i called Wyndham and made a complaint was told i would be contacted and never was so i called them back they took my credit card number and said i would receive a full refund within two days.It's been a week and no refund i emailed them and they said they cannot offer me a refund but will give me 3,000 points wow i had to treat 5 people for lice spent close to $100. really disappointed in Wyndham right now

Room tip: no coffee maker or breakfast during the week.
Date of stay: January 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2018 via mobile

The pictures on this hotels website don’t do it justice, deceiving. Toilet overflowed in the middle of the night. Called front desk with my concern, the person in charge that night was arrogant, rude and implied it was my fault. He suggested I come down to the front desk and pick up cleaning supplies so I can clean up the problem. In hind sight I should’ve read the reviews before making theses reservations. Bottom line service and accommodations.

Date of stay: January 2018
Trip type: Travelled with family
Thank Lupe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2017 via mobile

Just don’t even think about it! I’ve seen cleaner turds! This hotel is so dirty that you wipe your feet on the way out! Scum on the doors, carpets stink of filth but the icing on the cake was the snot in the bedroom wall! Disgusting.... Booking.com you’re a disgrace!!! Not even a 1 star, walked straight out and found another hotel!!

Date of stay: November 2017
Trip type: Travelled with friends
Thank iank642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

Room smelled , small fridge didn't work, exhaust fan didn't work, small wires hanging from ceiling where fire alarm should be, Kleenex holder rusty, hair on the blanket and carpet just looked old and filthy. Shower faucet falling off and had to be screwed back on during shower. Only reason this place gets a 1 star is because of polite staff. Needs to be shut down and remodeled.

Date of stay: June 2017
Trip type: Travelled as a couple
Thank ronald g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

Definitely not the Ritz, BUT price is OK. our room was clean, as was the bedding and the bathroom. Receptionist was courteous and efficient, staff very nice and friendly. By our request we got plenty of towels and the daily cleaning was very satisfactory Breakfast is only provided on weekends and it was crowded by large families. During week there is only coffee available. Free WiFi in room but pretty slow, so no good for streaming videos Hotel is very close to Market square and the restaurants there. 1/2 mile walking distance. VIA bus stop close by hotel. Main Plaza by car 6 minutes, King William district 10 minutes, Mission trail 10 minutes. Very Convenient

Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank bayernrudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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