I ordered several tacos for my family. We usually order the family pack but apparently they no longer offer that. I realized immediately after placing the order that I left off two tacos. I called and was told, no problem, they’re added to your order. I clarified that I didn’t need to do anything else, that we would get the tacos. The person I spoke with confirmed it. When we got our food, we didn’t have the tacos. I called snd this time was rudely told since I didn’t pay for them, they weren’t placed in our order, then the person hung up on me. Of course I expected to pay for them, the person I spoke with said they were added to our order, so I assumed our total would be adjusted. I certainly didn’t expect to be hung up on. No more Torchys for us. So disappointing.
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