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SpringHill Suites San Antonio Airport
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Reviews (278)
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All reviewssan antonio airporttoilet and sinkfrosted glasshear planesfront deskthe spring hill suitescar rental returnan early flightcourtesy shuttledesk areawafflesseparate roomssmall refrigeratorshort staysliding doordecent breakfastindoor pool
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219 - 224 of 278 reviews
Reviewed 31 March 2012

Staff here is friendly, check in quick and rooms always very clean. Always helpful on good dining options in area. Shuttle drivers are some of the best I have ever experienced. All things an A plus for this hotel. Very convenient for car rental return and to airport. When in SA this will always be my first choice to stay.

Room Tip: Both time staying here have had great rooms.
  • Stayed: March 2012, travelled as a couple
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1  Thank Gstrc501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

Arrival experience: Arrived late afternoon on a Sunday. Staff was lethargic and not typical Marriott quality. The clerk handling my check in did not seem familiar with Platinum Elite status.

Room (general): Typical Springhill Suites room with large flat screen TV and comfortable couch, and good desk. Microwave and refrigerator included in room. Separate toilet room from shower room.

Bathroom: We liked the separate toilet room from shower room because it gave us two sinks. Overall decently clean bathrooms.

Bed: Good bed.

Houskeeping: below average specifically because the carpet was stained

Restaurants: n/a but the free breakfast in the lobby was good.

Bar: n/a

Grounds: This is a city hotel near the airport, so there are no “grounds” to speak of except the parking lot.

Pool: we didn’t look at or use the pool but one is available

Staff attitude/service: Check in was a bit shaky as described earlier. But another front desk staffer provided us with a corkscrew and was friendly.

Perks for status: Had to prompt the clerk for Platinum gift

Parking: free parking

Misc: close to airport

  • Stayed: September 2011, travelled on business
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1  Thank utfiero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

Location- An obvious advantage to this hotel is it's location. It has easy, accessible entrances from Hwy 281 and Loop 410. It is a short drive to downtown SA.
It is across the SA International Airport, close to many restaurants and shopping centers.
Rooms: Rooms are nicely decorated . Many nice amenities like microwave, refrigerator, separate bath room and shower rooms. The rooms are very spacious with very nice decor.

Hotel/Staff: The hotel has an indoor pool, good selection on breakfast menu and hotel is well kept and clean. The staff is friendly and professional.
Overall would obviously recommend with 5 out of 5 rating.

  • Stayed: February 2012, travelled with family
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1  Thank jaceptx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2012

Customer service is terrible! Location is so noisy with planes & traffic. Breakfast was below average

  • Stayed: February 2012
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2  Thank Joannspur1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

I stayed here for a work trip and found it to be a very nice option - extremely close to the airport. It is new and well maintained. The room was spacious and having a separate desk and couch was convenient. The staff was very polite, professional and helpful. There is nothing within walking distance for food or shopping but there is a lot within a short drive. For what is it - a mid-range, basic hotel, close to the airport - it hits on all fronts. If I was coming for a vacation or weekend get-away I would want something in a little different setting.

Room Tip: My room faced the airport and I was not bothered at all by the noise. I'm not sure there is a good or bad room.
  • Stayed: February 2012, travelled on business
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Thank freetr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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