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“Nice hotel, very convenient”

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SpringHill Suites San Antonio Airport
Ranked #146 of 354 Hotels in San Antonio
Brattleboro VT
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice hotel, very convenient”
5 of 5 bubbles Reviewed 23 April 2012

After a rotten travel day of lost keys and spilled drinks on the plane, arriving at this hotel was a wonderful experience. Directly across the parking lot from car rental lot, friendly desk staff who dealt well with a complicated reservation, interesting decor, and a good sized room. Pool was small but nice temperature and interesting for the kids (circular fountain from the ceiling over one end). Nice breakfast included. Convenient to highway when we left.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eclBrattleboroVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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246 reviews from our community

Traveller rating
    84
    83
    43
    22
    14
See reviews for
102
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85
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Glennville, Georgia
Level Contributor
154 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 31 March 2012

Staff here is friendly, check in quick and rooms always very clean. Always helpful on good dining options in area. Shuttle drivers are some of the best I have ever experienced. All things an A plus for this hotel. Very convenient for car rental return and to airport. When in SA this will always be my first choice to stay.

Room Tip: Both time staying here have had great rooms.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gstrc501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
188 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 bubbles Reviewed 1 March 2012

Arrival experience: Arrived late afternoon on a Sunday. Staff was lethargic and not typical Marriott quality. The clerk handling my check in did not seem familiar with Platinum Elite status.

Room (general): Typical Springhill Suites room with large flat screen TV and comfortable couch, and good desk. Microwave and refrigerator included in room. Separate toilet room from shower room.

Bathroom: We liked the separate toilet room from shower room because it gave us two sinks. Overall decently clean bathrooms.

Bed: Good bed.

Houskeeping: below average specifically because the carpet was stained

Restaurants: n/a but the free breakfast in the lobby was good.

Bar: n/a

Grounds: This is a city hotel near the airport, so there are no “grounds” to speak of except the parking lot.

Pool: we didn’t look at or use the pool but one is available

Staff attitude/service: Check in was a bit shaky as described earlier. But another front desk staffer provided us with a corkscrew and was friendly.

Perks for status: Had to prompt the clerk for Platinum gift

Parking: free parking

Misc: close to airport

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank utfiero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eagle Pass, Texas
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Location- An obvious advantage to this hotel is it's location. It has easy, accessible entrances from Hwy 281 and Loop 410. It is a short drive to downtown SA.
It is across the SA International Airport, close to many restaurants and shopping centers.
Rooms: Rooms are nicely decorated . Many nice amenities like microwave, refrigerator, separate bath room and shower rooms. The rooms are very spacious with very nice decor.

Hotel/Staff: The hotel has an indoor pool, good selection on breakfast menu and hotel is well kept and clean. The staff is friendly and professional.
Overall would obviously recommend with 5 out of 5 rating.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jaceptx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 12 February 2012

Customer service is terrible! Location is so noisy with planes & traffic. Breakfast was below average

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joannspur1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites San Antonio Airport

Property: SpringHill Suites San Antonio Airport
Address: 514 NE Loop 410, San Antonio, TX 78216-6050
Region: United States > Texas > San Antonio > Uptown Broadway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #146 of 354 Hotels in San Antonio
Price range (per night): ₹ 7,462 - ₹ 13,315
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Springhill Suites San Antonio Airport Hotel San Antonio

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