My first thoughts are...who are these people that rated this motel so high?? Management? Employees? Owners?
I can only comment on the room. I did not use any of the facilities or free breakfast bar. The pool looked nice but I didn't use it. When you arrive at a hotel and there are very few cars in the parking lot, it makes you wonder.
The lobby and entrance were nice and clean, but needed to be updated. There was nobody at the front desk and after waiting several minutes, someone finally showed up. He was very courteous and friendly but didn't seem to be in a uniform.
We upgraded to the executive suite which was supposed to have been recently renovated. The room was $ 79 for the night. As we entered the room, the first thought I had was it was old and dirty. I just felt dirty and musty. The only that had been renovated in this room was the the tv. It had a large flat screen tv mounted on the wall but the remote control didn't work. The bathroom needs major renovations, very old with water damage stains visible. The towels were like sandpaper. The bed was very firm and sheets seemed clean.
Overall, I would not stay here again. It is less expensive than any other hotels around but still not worth the money. For a name brand chain, it is bad. I couldn't wait to leave.
- Official Description (provided by the hotel):
- The Howard Johnson- Suites by Wyndham offers their guests large, spacious suites that are designed to bring Comfort to any kind of traveler. Rooms are equipped with the following amenities: Microwave, Mini Fridge, coffee maker, iron/ironing board, hair dryer and room safe in every room. We serve a hot breakfast every morning. Complimentary High Speed Wireless & Wired internet access. Fitness and Business Center and guest laundry room available On site.Conveniently located off of Interstate 10 West near Loop 410, just minutes from all of San Antonio's favorite attractions including the Alamo, downtown Fine Dining, the famous River Walk, La Cantera Mall, Six Flags Fiesta Texas, Sea World, South Texas Medical Center, The University of Texas, The University of the Incarnate Word and much more. Every Suite faces a tropical inner Courtyard view overlooking a Sparkling Swimming Pool and Heated Hotub. Four guest entry doors are secured by guest room key access. Choose The Howard Johnson Suites by Wyndham for a great stay at a quality price. As part of the Wyndham Hotel Group, Rewards members are always welcome! Don't forget to provide us with your Wyndham Rewards Number to get your points! Go HOJO & Go Happy!! ... more less
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- Also Known As:
- Howard Johnson Inn And Suites San Antonio / Balcones Heights
- Howard Johnson Inn & Suites San Antonio / Balcones Heights Hotel San Antonio
- Howard Johnson San Antonio
- San Antonio Howard Johnson
- Howard Johnson Balcones Heights