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Fairfield Inn & Suites San Antonio Airport/North Star Mall
Ranked #145 of 353 Hotels in San Antonio
GreenLeadersBronze level
Knoxville, Tennessee
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great Service”
5 of 5 bubbles Reviewed 3 November 2011

I stay here 3 times a week. The hotel is always great and the service is always the best

  • Stayed November 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gbolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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202 reviews from our community

Traveller rating
    61
    54
    45
    27
    15
See reviews for
59
33
10
62
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Reynoldsburg, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 October 2011

I stayed at the Fairfield Inn by the Airport. When I arrived Johnny the night manager was waiting on us with keys in hand. I made the comment that I had a headache, he was nice enough to get me advil (wow!), was so friendly and helpful to my kids. Got up had breakfast and Miss Mary who was an attendant in the food area was the most sweetest person I could have met. My son now calls her grandma Mary. Room was clean, breakfast was great, I would rate this up there with the Omni, Hilton or any other hi end hotel. Thank you for a wonderful stay!

Room Tip: Rooms with frigs are available.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JroseWilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoustonTexas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 12 September 2011

The property felt damp all over. It was good for what we used it for...just to crash for 1 night. If we had to stay there longer, we would have been more disappointed. Our room was next to a stinky storage room (3rd floor). We don't know if they store the trash or soiled laundry there, but it was a disgusting smell. We told the front desk rep as we left for dinner at 6:00pm on our day of arrival. Upon our return at 10:30pm the same front desk rep was there, and we asked her if they had looked into it, and she replied "nope, we are still looking into it". We thought that response was hilarious! It spoke volumes for the property. But, to our surprise, when we went to our room the smell was gone from the storage closet. So, we think there was trash in there. But, nonetheless, the next morning when we left we had an easy check out, and probably will not stay at the property again in the future.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank TGH1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 September 2011

Stayed at this location due to Sea World trip.
There are hotels closer, but didn't want to stay right on top of Sea World.
Pros
Kevin at the front is very good.
Ana in the morning for a great breakfast, if you like, was great and her personality A+.
Lots of breakfast selections, if you want.
Quiet room, quiet hotel, many restaurants near.
Cons
My biggest....
Room and common areas could be much cleaner, especially the bathroom.
For the $ and upgrade to a suite, can't harp too loudly.

  • Stayed September 2011
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank XVEGASGIRL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baytown, Texas
1 review
2 of 5 bubbles Reviewed 9 July 2011

Hotel room floor was very dirty. Our feet were black from the nasty carpet. The bathroom floor was sticky even after we requested they clean it again. Outside our window was an old condemned apartment building. We did not feel safe outside at night. Hotel indoor pool surrounding floor was also dirty. Even after it was cleaned hair from the previous two days was still there along with other dirt and strings. Not worth the price.

  • Stayed July 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank moore005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites San Antonio Airport/North Star Mall

Property: Fairfield Inn & Suites San Antonio Airport/North Star Mall
Address: 88 NE Loop 410, San Antonio, TX 78216-5801
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in San Antonio
Price range (per night): ₹ 6,318 - ₹ 12,501
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Airport/North Star Mall 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
NEWLY-RENOVATED! The Fairfield Inn San Antonio Airport/North Star Mall hotel features renovated rooms and lobby just a half mile from the terminal. Guests appreciate our free perks including airport shuttle, WiFi and hot breakfast. Rest peacefully in redesigned rooms with flat-screen TVs, blackout curtains and plush bedding. Take a dip in our pool or get in a workout at our 24-hour fitness center. Join us every morning for a complimentary breakfast buffet where we’re serving up hot and cold favorites. Why hassle with downtown options when you can choose the newly-renovated Fairfield Inn San Antonio Airport/North Star Mall? ... more   less 
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Also Known As:
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn

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