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Reviewed 17 June 2017

Breakfast was fantastic - fresh cut fruit and omlets were my favorite. The wait staff was very friendly and the kitchen was quick. Our room was comfortable. Couldn't get the dial to change the softness of the bed - minor issue

Date of stay: June 2017
  • Trip type: Travelled as a couple
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    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank Susan B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robb B, General Manager at Hilton Garden Inn Tucson Airport, responded to this reviewResponded 22 June 2017

Thank you for your kind review about the service you received during your past stay. We are happy you got to enjoy The Garden Grille during your stay. We hope to see you again real soon at the Hilton Garden Inn Tucson Airport.

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Reviewed 8 June 2017

We love staying at Hilton Garden Inns whenever we travel. Always friendly staff, clean rooms. Our favorite has to be the Hilton in Venince. But where ever we can find a Hilton, we stay at one. The one in Tucson has a wonderful pool area with a lazy river circling the pool with a spa at the side. The one in Fort Worth, Texas, has a wonderful indoor heated pool that the children love, as well as the adults.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Klaboda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robb B, General Manager at Hilton Garden Inn Tucson Airport, responded to this reviewResponded 9 June 2017

Thank you for taking the time to post your kind review of the Hilton Garden Inn Tucson Airport on Trip Advisor. I'm glad you enjoyed the lazy river; it is lots of fun and certainly sets us apart from the surrounding hotels at the airport. We hope to see you again real soon.

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Reviewed 7 June 2017

This was a great hotel but rural location. However, the location can be mitigated by the Hilton partnering with some local restaurants in the area so that the guests could have more options. The housekeeping staff was amazing and left our rooms spotless and all was orderly.

Date of stay: June 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Alex R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robb B, General Manager at Hilton Garden Inn Tucson Airport, responded to this reviewResponded 7 June 2017

Thank you very much for your review of our hotel. We greatly appreciate the kind words about our hotel and team. They work very hard to create a great hotel for all of our guests. I am sorry to hear that there were not enough restaurants in our area. We do have several restaurants within walking distance of the hotel and quite a few just a short drive away. The airport area is mostly corporate offices, but we are getting more shops and restaurants in the area all the time.
Tank you again for your review. Have a great day.

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Reviewed 7 June 2017

Super friendly staff, excellent rooms lots of space loved it.

Dinner was great at the restaurant breakfast was OK. The pool was nice and clean and the kids love the small lazy river.

I paid for premium Internet so we could all hook up it was well worth it

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 740thanyad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robb B, General Manager at Hilton Garden Inn Tucson Airport, responded to this reviewResponded 9 June 2017

We appreciate your kind comments about your past stay. We are happy you got to use the lazy river, it is a perfect time of year to cool off and enjoy it. Thank you for choosing to stay with us during your travels.

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Reviewed 4 June 2017

The room was comfy and clean. The staff was friendly. The first room we were given had a broken lock. They sent Benito to check and he couldn't fix it so he arranged to get us another room. Very helpful.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank colonialmist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robb B, Manager at Hilton Garden Inn Tucson Airport, responded to this reviewResponded 5 June 2017

Thank you for taking the time to share your experience about your recent stay at our hotel and Thank you for your feedback. I apologize for the room with the broken lock and glad Benito was able to make the arrangements for another room.

Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us.


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