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“Relaxing Stay”

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Radisson Suites Tucson
Ranked #29 of 130 Hotels in Tucson
Yuma
Level Contributor
4 reviews
3 hotel reviews
“Relaxing Stay”
Reviewed 16 April 2012

The staff at this hotel accommodate your every need and provides excellent customer service from the check-in to check-out process. Front desk staff is knowledgeable about the surrounding Tucson area and friendly. You don't need to leave the hotel grounds as their restaurant has serves delicious food. The rooms are spacious and clean -- what a relaxing stay at this hotel!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1busytraveller62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rstucson, Director of Sales at Radisson Suites Tucson, responded to this review, 27 April 2012
Thank you for taking a few moments to share your comments. Every member off our team takes great pride in assuring guest satisfaction and I will be sure to share your comments with the rest of our leadership team. We look foward to the opportunity to serve you again on your next trip to Tucson!

Bruce Richardson
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Cramlington, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 April 2012

yes this hotel is fairly expensive & you dont get ant free breakfast, but we had a great stay there, yes the rooms are not brand new but were clean & tidy, pool are was real nice.
We booked for 2 nights & ended staying for 5 !
only bad point was all the beers/soda's fromthe bar were flat, no fiz @ all, but the bar staff replaced them for free no problem.

Room Tip: get a higher room, facing the sunset, nice to sit in this on the balcony
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andyrob1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rstucson, Director of Sales at Radisson Suites Tucson, responded to this review, 27 April 2012
Thank you for your great review and for spending 5 days with us. I have already shared your comments with our team and wanted to advise that we have repaired the sitution with the beer/soda gun in Breeze Patio Bar and Grill. We look forward to having you with us again in the future!

Bruce Richardson
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
arizona
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 April 2012

My family stayed at this hotel 31 Mar 12 for one night. One person working counter during peak check in time. I received room assignment on 5th floor, and as soon as I walked in, I noticed how small this room was and how old the couch/pullout was. The bathroom sink area had cigarette burns on the counters and the tubs had rust around the drain, and was generally somewhat older than what was represented online. I went downstairs and asked to check out a few more rooms, and decided to move next door. Sleep number bed was working and the pullout was in better condition, but the carpets were filthy. After walking around with barefeet or with socks on, expect black filth left behind. Went to the Sunday morning buffet downstairs at 14.00 a person, and the assortment was fine. The elevators are extremely slow .. so be patient. In the morning, I spoke to a manager named Brandin Jones and he apologized for our experience at the hotel . After giving him specific details, he seemed somewhat embarrased. I would think twice about staying here again. Radisson has let us down twice. We won't be back again.

Room Tip: First floor so you don't have to wait on the elevators.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texaschick87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rstucson, Director of Sales at Radisson Suites Tucson, responded to this review, 27 April 2012
Thank you for taking the time to review your recent stay at our hotel. Your comments have been reviewed with the leadership team at the hotel and we are taking all necessary actions to correct the service shortfalls that you experienced. On behalf of our entire team, I am hopeful that should you have hotel needs in Tucson in the future, that we will have an opportunity to provide your with an improved experience.

Please feel free to contact me should you wish to discuss.

Bruce Richardson
Director of Sales & Marketing
520-239-1109
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2012

We've stayed here several times before and it used to be nice, but this place is going downhill. My young daughter screamed when she found a pubic hair on a towel when she entered the bathroom. There was a fair amount of blood on one of the bed covers. Another daughter tripped because the carpet was coming up between the entry way and the coffee bar. This hotel is in Tucson, Arizona in cool March weather, yet the room's air conditioner could barely keep things at 80 degrees. Makes me wonder how bad it will be come August. Upon making Internet reservations, it clearly gave the impression the breakfast buffet was free for all guest. Quite deceiving once discovered at check-in it's a coupon for only one guest. Shady tactics will lose my business ever time.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank G-ManXXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rstucson, Director of Sales at Radisson Suites Tucson, responded to this review, 27 April 2012
Thank you for this valuable feedback. Please accept my apologies on behalf of our entire team for the issues experienced on your last visit to our hotel. All guests comments are the best means for us to improve our services and I can assure you that our leadership team is utilizing your message to improve our processes.

Please feel free to contact should you like to discuss further.

Bruce Richardson
Director of Sales & Marketing
520-239-1109
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 April 2012

We were so happy to have found a room here after dealing with another hotel that tried to put us in absolute filthy rooms. The environment, the class and style made our somewhat frustrating trip due to car problems, melt away into a secure feeling of comfort and convenience. This will be my first choice on any future trips to Tucson.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rrclay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rstucson, Director of Sales at Radisson Suites Tucson, responded to this review, 25 April 2012
Thank you very much for the compliments and for staying with us. We look forward to seeing you again on your next visit to our city!

Bruce Richardson
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Suites Tucson

Property: Radisson Suites Tucson
Address: 6555 E Speedway Blvd, Tucson, AZ 85710-1135
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Tucson
Price range (per night): ₹ 6,266 - ₹ 11,240
Hotel Class:3.5 star — Radisson Suites Tucson 3.5*
Number of rooms: 299
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Also Known As:
Radisson Suites Tucson Hotel Tucson
Radisson Hotel Tucson
Radisson Tucson
Tucson Radisson

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