The reason I titled this a "Pleasant Surprise" is because we were not scheduled to stay at the El Conquistador. There was a mix up at another local resort and they "Walked" us (a resort term) to the Conquistador. After being disappointed with the initial resort, we ended up having an exceptional experience. The staff was as accommodating and professional as any resort I have stayed at. There are a couple of people that are worth mentioning because of their ability to exceed our expectations. One of them is, Nick Volberg. He is Director of Restaurants. I was told that he has only been with this resort for 7 months. He is an exceptional people person and he understands that being out talking to the patrons is an important part of his job. The other person with exceptional talent is their concierge. Here name is Linda. I used her local knowledge so much that I started feeling guilty about the time I spent with her. To her credit, she always made us feel special with the intent of making our stay a special event. If you go to this resort, please reach out and say hello to these fantastic employees. Being a business owner, I realize that your business is only as good as your people. By the way, I do not work for Hilton nor am I related to either one of these people.
- Official Description (provided by the hotel):
- Located on 500 acres of serene, colorful high Sonoran Desert terrain in the foothills of the majestic Santa Catalina Mountains, the full-service Hilton Tucson El Conquistador Golf & Tennis Resort offers a magnificent setting, minutes from Tucson's renowned entertainment. Come experience the rare wonders of our AAA Four Diamond retreat, where plush amenities and superior service combine for an unrivaled experience, no matter what the occasion might be. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Tucson El Conquistador Golf & Tennis Hotel Tucson
- Hilton Tucson El Conquistador Golf And Tennis Resort
- Hilton Hotel Tucson
- Tucson Hilton