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“The Diamond on Palo Verde Blvd.”

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Radisson Hotel Tucson Airport
Ranked #106 of 128 Hotels in Tucson
GreenLeadersBronze level
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“The Diamond on Palo Verde Blvd.”
5 of 5 bubbles Reviewed 13 March 2012

My wife and I spent three days there and could say nothing bad about anything (except for the weather). The rooms were clean, comfortable, well appointed, and VERY quite. We were right next to an elevator, and never heard a sound from the equipment, or people. I was truly surprised. The grounds are maintained to perfection, with beautiful grass, fantastic flowers, and hardscape that is pleasing and natural. The pool and spa, was always clean, and you'd never know that it was used. The staff is right on top of everything, and you hardly notice them cleaning and keeping the facility looking good. The reservation and front desk personnel are very friendly, helpful, and go out of their way to ensure the stay is perfect. The food is prepared well, every meal had a great presentation, and the service was outstanding. The hotel is right off I-10, almost two blocks, but close enough for just about anything. If you travel by air, the shuttle runs every half hour. During our stay there were two major events taking place on the grounds, but you never would have known it. One event was being held in tents adjoining the facility, and the other was taking place in the hotel itself. Everything was handled to perfection. Every person has their own experience, but for us, this was very good, and nothing to what I read from others. I did review "TripAdvisor" prior to booking, but gave the palce a fair shake. We were satisfied, and I would hope you would be too. Yes, I would stay there again.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sacvet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kym M, General Manager at Radisson Hotel Tucson Airport, responded to this review, 27 March 2012
Dear sacvet,

We were excited to hear that you had a wonderful stay with us at the Holiday Inn & Suites Tucson. We are so happy you decided to give us an opportunity to have you as our guest and it was nice to hear that the team exceeded your expectations. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see the next time your travels bring you back to Tucson.

Sincerely,

Mr. Kym Myers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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323 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Albuquerque, New Mexico
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 8 March 2012

The hotel is an older Holiday Inn, but well maintained. The room and carpet were clean and the beds were comfy. The coffee maker didn't work but was replaced for the following morning. The bottled water provided in the rooms are tempting but their not complimentary. At night, we were able to park close to our room and both nights were pretty quiet.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rainy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kym M, General Manager at Radisson Hotel Tucson Airport, responded to this review, 27 March 2012
Dear Rainy L,

We were delighted to hear that you had a wonderful stay with us at the Holiday Inn & Suites Tucson. We were pleased to read taht the bad coffee maker was replaced in the morning for you and we hope that it did not impact your overall stay. Thank you so much for staying with us and we hope to see you in the near future.

Sincerely,

Mr. Kym Myers
General Manager
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fort worth
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 28 February 2012

the carpet was filthy, the bathroom wallpaper was taped up were it was peeling, the holes were like someone put there fist through it, the tv was so old, I am hearing impaired and couldn't get closed caption on it, the breakfast was expensive, the coffee pot had the wrong carafe so we just put a cup under it and I held the button so it would work and the coffee tasted like it was mildewy, old tasting, the office is a long long ways away, I have stayed in nicer motel 6's then this, I would rate it a 1 star, certainly not a 3 star

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank FortWorthMomof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at Radisson Hotel Tucson Airport, responded to this review, 22 March 2012
Dear FortWorthMomof2,

Thank you for choosing the Holiday Inn and Suites Tucson Airport North and for sharing your experience with us. I'm sorry to see you did not enjoy your stay overall. Thank you for bringing to our attention some of our areas for improvement. We do appreciate your time and comments.


Lin S.
IHGCare
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Travellers are raving about these Tucson hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 25 February 2012

As a business traveller, who's corporate office pays the bill, I stay in places that are sometimes not the greatest, but they are at least a roof and a bed. This Holiday Inn was just that; a roof and a bed. If I were paying the bill, I'd have asked for another room immediately as the bed is uncomfortable, the bathroom is a wreck and the TV and fridge are seriously outdated.
The hotel's restaurant, the water wall grille was late opening for breakfast, the food was sub-par and the waitstaff left MUCH to be desired. For the price of the rooms you'd expect free breakfast. You'd be wrong, the breakfast buffet is not complimentary! Some corporate guests receive a coupon for a credit in the amount of the buffet, but the average Joe has to pay.
There is one shining jewel in this dusty gravel lot; the pool and hot tub are very nice. Overall though, this Holiday Inn is poor quality and is in need of renovation and new staff.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RelaximusPrime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Radisson Hotel Tucson Airport, responded to this review, 11 March 2012
RelaximusPrime,

Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 16 February 2012

Overall quite good.
It was convenient to have evening meal available in the hotel. Reasonable prices and happy hour offered.
If you stay at this location you need transport if you want to see the city and attractions. I used priceline for this stay and got my room for $80 breakfast not included.

Room Tip: One negative is, it is close to a train crossing and the tooting whistle is frequently heard. Only n...
See more room tips
  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MagieToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kym M, General Manager at Radisson Hotel Tucson Airport, responded to this review, 26 March 2012
Dear PhyllidaToronto,

Thank you for your review of our hotel. We are happy to know you enjoyed your time at the Holiday Inn & Suites Tucson and we hope to see you again the next time you come back to Tucson.

Sincerely,

Mr. Kym Myers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Tucson Airport

Property: Radisson Hotel Tucson Airport
Address: 4550 South Palo Verde Road, Tucson, AZ 85714-1943 (Formerly Clarion Inn Airport)
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Green Hotel in Tucson
Price range (per night): ₹ 4,266 - ₹ 6,141
Hotel Class:3 star — Radisson Hotel Tucson Airport 3*
Number of rooms: 301
Reservation Options:
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Also Known As:
Holiday Inn And Suites Tucson Airport North Hotel Tucson
Holiday Inn Tucson
Tucson Holiday Inn

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