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“Don't stay if your company don't pay!” 2 of 5 bubbles
Review of Radisson Hotel Tucson Airport

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Radisson Hotel Tucson Airport
Ranked #107 of 129 Hotels in Tucson
GreenLeadersBronze level
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't stay if your company don't pay!”
2 of 5 bubbles Reviewed 25 February 2012

As a business traveller, who's corporate office pays the bill, I stay in places that are sometimes not the greatest, but they are at least a roof and a bed. This Holiday Inn was just that; a roof and a bed. If I were paying the bill, I'd have asked for another room immediately as the bed is uncomfortable, the bathroom is a wreck and the TV and fridge are seriously outdated.
The hotel's restaurant, the water wall grille was late opening for breakfast, the food was sub-par and the waitstaff left MUCH to be desired. For the price of the rooms you'd expect free breakfast. You'd be wrong, the breakfast buffet is not complimentary! Some corporate guests receive a coupon for a credit in the amount of the buffet, but the average Joe has to pay.
There is one shining jewel in this dusty gravel lot; the pool and hot tub are very nice. Overall though, this Holiday Inn is poor quality and is in need of renovation and new staff.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank RelaximusPrime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Radisson Hotel Tucson Airport, responded to this review, 11 March 2012
RelaximusPrime,

Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Ben J
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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303 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 16 February 2012

Overall quite good.
It was convenient to have evening meal available in the hotel. Reasonable prices and happy hour offered.
If you stay at this location you need transport if you want to see the city and attractions. I used priceline for this stay and got my room for $80 breakfast not included.

Room Tip: One negative is, it is close to a train crossing and the tooting whistle is frequently heard. Only n...
See more room tips
  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MagieToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kym M, General Manager at Radisson Hotel Tucson Airport, responded to this review, 26 March 2012
Dear PhyllidaToronto,

Thank you for your review of our hotel. We are happy to know you enjoyed your time at the Holiday Inn & Suites Tucson and we hope to see you again the next time you come back to Tucson.

Sincerely,

Mr. Kym Myers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
portland, oregon
Level Contributor
112 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 31 January 2012

After a long and uncomfortable day in the air, arriving very late at Holiday Inn and Suites/Palo Verde the staff was gracious and welcoming. Yes, in need of renovation. But a very clean, comfortable room, good bed, nice lobby space needing modernization, but that is in process. That is part of what makes the prices reasonable. The neighborhood is not in town, nor particularly walkable. The breakfast is not inspiring. There is an ample pool area, which I did not use (season). But this is a perfect place for the late-arrival traveler who is intending to go on somewhere else.

Room Tip: Perhaps you can ask for the renovated rooms, rather than the older rooms...
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  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank meijiqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kym M, General Manager at Radisson Hotel Tucson Airport, responded to this review, 26 March 2012
Dear meijiqueen,

Thank you so much for reviewing our hotel. We were delighted to hear that our staff was gracious and welcoming upon your late arrival. It is nice to hear that our team made such a wonderful impact as the team works hard to deliver memorable service. We were sorry to hear about the breakfast and that will be something we will address at the hotel. Thank you so much for staying with us and we hope to see you in the near future.

Sincerely,

Mr. Kym Myers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 29 January 2012

Got good deal online. Close to the airport. Rooms are pretty clean but the halls, elevators and facilities are old, run down and smell awful. Good value for the price.

  • Stayed January 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AndrewMC77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 26 January 2012

We stayed at this hotel for 2 nights while visiting the area. Being close to I-10 was very convenient for our travels to Tombstone and Kartchner Caverns. The staff was extremely friendly and helpful. Our room was clean and comfortable. And the cocktails in the bar were tasty!

  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lemmonlimey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Tucson Airport

Property: Radisson Hotel Tucson Airport
Address: 4550 South Palo Verde Road, Tucson, AZ 85714-1943 (Formerly Clarion Inn Airport)
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Green Hotel in Tucson
Price range (per night): ₹ 5,310 - ₹ 12,391
Hotel Class:3 star — Radisson Hotel Tucson Airport 3*
Number of rooms: 301
Reservation Options:
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Also Known As:
Holiday Inn And Suites Tucson Airport North Hotel Tucson
Holiday Inn Tucson
Tucson Holiday Inn

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