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“Best Western Royal Sun Rocks”

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Best Western Royal Sun Inn & Suites
Ranked #16 of 130 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
Long Beach, California, United States
Level Contributor
4 reviews
“Best Western Royal Sun Rocks”
Reviewed 6 July 2012

The staff at the Best Western Royal Sun Inn made our stay most enjoyable. Very helpful on available restaurants, and local knowledge of where to go. The rooms were clean. The beds & pillows were awesome. We were really refreshed after a long drive from Southern California especially with 3 kids, ages 7,5,and 2. Easily would stay here again. And the have a free breakfast which was very good too.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Rich F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 10 July 2012
Thank you for taking time to submit this review regarding your stay at our property. My team & I are thrilled to hear that you had a great experience.

I am also happy to hear that you liked our new PosturePedic Pillow Top beds & our pillows. I am very excited to let you know that we are planning some more enhancements this year including new carpet & window coverings as well as bedding upgrades.

Positive comments drive us to continue offering clean & comfortable rooms along with superior customer service to all our guests, every day. Once again, thank you very much for the business & for your comments. We hope to see you soon.
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1,139 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
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English first
Palm Springs, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2012

this place had some of the very nicest rooms I have ever seen, and EVERYBODY there went far out of there way to be very helpful. I wouldn't stay anywhere else in Tuscon after the experience we had here. very good food, very good HOT break also.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Edward T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 4 July 2012
Thank you for taking time to write a review about your experience at our hotel. We are happy to hear that you had an enjoyable stay with us.

Our goal is to offer clean & comfortable rooms along with superior guest service to all our guest, every time! I will be sure to share your comments with our staff, I know they will be very happy hear your kind words.

Once again, thank your for the kind words & we will see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Texas
Level Contributor
125 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 30 June 2012

The only reason I am would have given this hotel 4 of 5 is because of the location. There were homeless people in the area just outside of the hotel and the park across the street when we pulled in. However, the next morning, the park was filled with people playing volleyball and just hanging out. So, I am going to give it a 5 since the hotel itself was a 5.

The hotel itself, I'll start with the room...it was very nice. There were two double beds with a separate area with a pull out couch. That area was separated with a door. There was a flat screen television in both areas. The bathroom was located between the two areas. The toilet and bathtub/sink were separated by a door, but the sink was out in the middle, so you could use the sink while someone was in the bathroom. There was both a fridge and a microwave and plenty of mirror space in the area between the bedroom and sitting area.

We we called for maintenance when our air conditioner did not seem to be working right, within 10 minutes, and had it fixed within 5 minutes. The man was courteous, said that we were in the area of the motel that had a brand new AC unit, so it required a little different filter than the previous kind, so the other workers may not have known that. He also was kind enough to give us a restaurant recommendation.

When we called the front desk, they answered by saying, "Thank you for calling the Best Western Royal Sun, how can I help the _______ family?" They were VERY nice and helpful.

The pool and hot tub were both nice. The pool had an 8 ft deep area, so my kids could dive off the edge. The hot tub was a good temperature, not too hot, not too cold. I could see the exercise room where some people were working out, but we did not go in.

Breakfast? Very unusual, but GREAT...go to the hotel restaurant and order one of 8 made to order breakfasts...pancakes, eggs, etc. You get one drink with your meal, but the food was fresh and good! It was nice to order like you would at a breakfast restaurant, have it brought to you fresh, but then NOT pay for it. It was very good breakfast.

There is a reason this hotel is rated so well...the service, the clean rooms, the good layouts of the rooms, and breakfast. Again, the only thing that would have brought it down to a 4 was the location and presence of homeless people on the property, so just be aware of this when you are pull up to the hotel and don't see a picture perfect area.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank twcsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 4 July 2012
Thank you very much for taking time to write a review regarding your recent stay with us & I must say the pictures came out nice as well. I am thrilled to hear that you had an enjoyable stay with us.

I am happy to hear that you liked & enjoyed all the amenities we offer & some of which have been recently upgraded. I will share your comments with our staff, I know they will be very happy hear your king words.

Once again, thank your for the kind words & we will see you again soon.
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Cottonwood, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 June 2012

This is a great hotel!! Only about $20 more than the other dirt bag hotel we stayed at the previous night. The restaurant and bar next door was very covenant and accommodating. The lady who greeted us was very helpful and nice. The pool was maintained and very clean. The rooms were quiet, clean, cozy and the king size bed was awesome, out like a light! The fountains and decor outside was very beautiful and welcoming. Next time I'm down in Tucson, I know were I will stay. Thank you to the Management and staff for such a great stay! :)

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 15 June 2012
Thank you for taking time to write a review about your experience at our hotel. We are happy to hear that you had an enjoyable stay with us.

I am thrilled to hear that you liked & enjoyed all the amenities we offer & some of which have been recently upgraded. It is very gratifying for us to see such compliments. I will be sure to share your comments with our staff, I know they will be very happy hear your king words.

Once again, thank your for the kind words & we will see you again soon.

Hotel Management
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Goldsboro, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 June 2012

This was a great place to stay. The bed was comfortable, shower was great. The free breakfast was a real treat. When we return to Tucson, we will stay here.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goldsborotravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AZbwroyalsun, General Manager at Best Western Royal Sun Inn & Suites, responded to this review, 15 June 2012
Thank you for taking time to write a review about your experience at our hotel. We are happy to hear that you had an enjoyable stay with us.

We have tried many different breakfast offering & finally we have something that exceeds every guests' expectations. Our guests tell us that we offer one of the best free breakfasts in Tucson. We are very happy to hear such a great response.

Thank you very much for the business & your kind words.

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Royal Sun Inn & Suites

Property: Best Western Royal Sun Inn & Suites
Address: 1015 North Stone Avenue, Tucson, AZ 85705-7748 (Formerly BEST WESTERN Royal Sun Inn & Suites)
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Tucson
#9 Best Value Hotel in Tucson
#15 Business Hotel in Tucson
#18 Family Hotel in Tucson
#18 Romantic Hotel in Tucson
Price range (per night): ₹ 5,426 - ₹ 10,464
Hotel Class:2.5 star — Best Western Royal Sun Inn & Suites 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay at this full-service, Eco-Friendly Tucson, Arizona hotel located close to the University of Arizona, the Arizona-Sonora Desert Museum and the Old Tucson Studios. Enjoy complimentary COOK-TO-ORDER breakfast each morning at the Royal Sun Restaurant & 2-FOR-1 Drinks at Lounge each evening. The newly renovated Green Certified BEST WESTERN Royal Sun Inn & Suites, located near Interstates 10 and 19 in Tucson, Arizona. We offer convenient access to many key area attractions including college Campuses, 3 Malls, three-Golf Courses and the Tucson International Airport. Enjoy spaciously-appointed guest rooms and suites, including hot tub suites, each complete with wired and wireless high-speed Internet access and 32' LCD HD TV with HBO(R) and DVD player. This full-service hotel also features a relaxing outdoor swimming pool and hot tub, fitness center, business services and meeting facilities. Pets are welcome for a small fee. Guests staying at this Arizona hotel will enjoy being close to the San Xavier Mission, the Sabino Canyon, the Biosphere 2 and the Tubac Artists Colony. Just a short drive away, guests can find the Saguaro National Park, the Kartchner Caverns State Park, historic Tombstone and historic Bisbee. For superior customer service and a convenient location in Tucson, Arizona make a reservation today at the BEST WESTERN Royal Sun Inn & Suites! ... more   less 
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Also Known As:
Best Western Plus Royal Sun Hotel Tucson
Best Western Tucson
Tucson Best Western

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