We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Away from it all”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
JW Marriott Tucson Starr Pass Resort & Spa
Ranked #10 of 130 Hotels in Tucson
Certificate of Excellence
GreenLeadersSilver level
Minneapolis
Level 6 Contributor
187 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Away from it all”
Reviewed 30 April 2012

The Marriott Starr Pass is an impressive facility located in the mountains overlooking Tucson. The common areas are beautiful and the conference facilities are well laid out. The outside terraces feature spectacular nightime views of Tucson. There are beautiful hikes near by and the golf courses are cut through the desert.

My principal criticism would be with the room, which was surprisingly small and spartan, given the very high price. The extra charges (ie. the resort fee) were annoying and increased the overall cost quite a bit. The restaurants were good but expensive. The location is quite isolated and guests would be advised to have a car so that they can experience Tucson and eat some meals off site.

It's a relaxing environment but not a great value.

Room Tip: Rooms facing the pools have a very nice view of the city at night. Make certain you ask for a terrac...
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DiverDaveMinneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad L, Guest Relations Manager at JW Marriott Tucson Starr Pass Resort & Spa, responded to this review, 11 May 2012
Dear Valued Guest:

We sincerely value your personalized perspective on your recent experience, and thank you for taking the time to share some of the attributes of the resort. Like you I also enjoy the panoramic views in the evening, and I would have to agree that any guest looking to see the sights of Tucson should consider an automobile. Thank again for sharing your experience and we hope to see you again in the future.
Kind regards,

Chad Lybrook
Guest Relations Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,099 reviews from our community

Traveller rating
    1,334
    492
    165
    64
    44
See reviews for
539
499
59
695
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (569)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sarasota, Florida
Level 6 Contributor
561 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 28 April 2012

It is truly amazing that this chain nickels and dimes it's customers for amenities that are standard for so many national chains. I actually feel sorry for the employees who are professional and polite who are trained to apologize for things that should be included in the room rate. Great resort, wonderful location and it is truly sad the the inexpensive chains offer amenities that a brand like Marriott doesn't

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rockydogz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad L, Guest Relations Manager at JW Marriott Tucson Starr Pass Resort & Spa, responded to this review, 7 May 2012
Dear Valued Guest:

Thank you for your honest and open feedback about your most recent visit with us. I apologize that you did not feel that you received the value for your experience.

I apologize that this was not clearly reflected during your stay, and understand that this is after the fact. We offer complimentary infused water throughout the property, and for additional fee there are bottle waters and snacks available in the guestroom mini bar. There is complimentary WiFi available in the Lobby, and our rooms are wired for business with high-speed internet for an additional charge. We appreciate your candid review of your stay and will take it into consideration, as we strive for all guests to have an enjoyable and relaxing experience at the JW Marriott Starr Pass Resort & Spa.



Sincerely,

Chad Lybrook
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2012

If you need to get away this is the place to stay. The hotel gym was huge. Multiple pools including a lazy river to lounge by. Very clean. Staff was awesome. If I needed anything all I had to do was ask and it was there. You are about 15 minutes from downtown Tucson and secluded from all the noise and lights. Very relaxing!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gearingmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad L, Guest Relations Manager at JW Marriott Tucson Starr Pass Resort & Spa, responded to this review, 11 May 2012
Dear Valued Guest:

Thank you for your insight on your past stay, I am thrilled to hear that you experienced an enjoyable relaxing stay. We look forward to your return and thank you for reviewing the JW Marriott Starr Pass Resort & Spa.

Warm regards,

Chad Lybrook
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Bethesda, Maryland
Level 4 Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 April 2012

I was a little stressed out when I arrived because my flight from the east coast had been delayed due to weather, I was exhausted...but the moment I set foot in the resort, I was immediately at peace! The rooms are very comfortable, the staff is extremely helpful and the scenery is beyond amazing! Service and food at the restaurants was great, expect typical hotel restaurant prices. There is a large patio with a bar attached and fire pits and it was a great area to congregate and meet people. There is a Starbucks at the resort and being a coffee person, that was enough for me! :)

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaurieBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chad L, Guest Relations Manager at JW Marriott Tucson Starr Pass Resort & Spa, responded to this review, 11 May 2012
Dear Valued Guest:

Thank you for posting about your most recent experience, I am elated to hear that you experienced a “Peaceful Retreat”. Thank you for recognizing a few of the resort attributes, especially our associates. We look forward to your return and the opportunity to make another lasting impression on your next visit.

Warm regards,

Chad Lybrook
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2012

This was the 2nd time I stayed at this resort last time being June 2011. The hotel is simply amazing, loved the tequila toast that they do everyday at 5pm and the different free activities tht are available really helped me learn more about Tucson and native american culture.

I love the pool area they call the lazy river where you can just float along and relax or have the kids play on the pool slides.

The customer service was simply amazing, they were very friendly and helpful and overall made our stay that much more memorable.

As for cost the prices are a Hinton the high side I must say, and everything costs money even the water bottle were $5, but if you're looking to treat yourself and not worry about the cost, then this is definitely the place to do it.

Check out their Hashani Spa as well, I had an amazing foot massage over there.

There are beautiful onsite restaurants that offer wonderful food and different cuisines so you'll really be spoilt for choice! I would definitely go back!

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shycandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Tucson hotels
10.1 km away
Casino Del Sol
Casino Del Sol
#9 of 130 in Tucson
870 reviews
10.8 km away
Arizona Inn
Arizona Inn
#4 of 130 in Tucson
688 reviews
16.8 km away
Westin La Paloma Resort and Spa
Show Prices
Show Prices
Show Prices
22.5 km away
Loews Ventana Canyon Resort
20.9 km away
Hilton Tucson El Conquistador Golf & Tennis Resort
16.4 km away
Hacienda Del Sol Guest Ranch Resort
Show Prices
Show Prices
Show Prices

Been to JW Marriott Tucson Starr Pass Resort & Spa? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about JW Marriott Tucson Starr Pass Resort & Spa

Property: JW Marriott Tucson Starr Pass Resort & Spa
Address: 3800 W Starr Pass Blvd, Tucson, AZ 85745-5115
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Tucson
#4 Top resorts Hotel in Tucson
#4 Business Hotel in Tucson
#5 Family Hotel in Tucson
#5 Spa Hotel in Tucson
#7 Luxury Hotel in Tucson
#8 Romantic Hotel in Tucson
Price range (per night): ₹ 10,373 - ₹ 27,447
Hotel Class:4.5 star — JW Marriott Tucson Starr Pass Resort & Spa 4.5*
Number of rooms: 575
Official Description (provided by the hotel):
JW Marriott Starr Pass Tucson Resort & Spa blends seamlessly into its tranquil yet animated mountaintop setting, as natural as the surrounding desert itself. Our resort in Tucson merges surpassing luxury and personal service with ample family-friendly recreation, an incredible array of dining options, three nine-hole desert golf courses, entertaining traditions, free Wi-Fi in the lobby and patio, plus supreme indulgences such as our Hashani Spa. Complementing the natural surroundings, our fabulous array of multi-level swimming pools, waterslides, lazy rivers, and dancing fountains are fun for all ages. With spectacular views, exciting activities for the entire family, and a landscape laced with nature trails throughout for hiking and biking, you'll make memories that will last a lifetime. Immerse yourself in our AAA Four-Diamond resort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Booking.com, Hotels.com, Expedia and HotelQuickly so you can book your JW Marriott Tucson Starr Pass Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Starr Pass Hotel Tucson
Jw Marriott Starr Pass Resort And Spa
Jw Marriott Tucson
Marriott Starr Pass Hotel
Marriott Tucson
Tucson Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing