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Reviews (202)
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All reviewsrefried beanspriority club memberskitchen sinkbreakfast roombathroom areaqueen roomyogurtthe room was nicefront desk staffnice propertybreakfast was includedpool and hot tubclean hotelcoffee makerhot breakfasti highly recommend this hotelbooked this hotel
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54 - 59 of 202 reviews
Reviewed 9 June 2016 via mobile

Great hotel near to restaurants and shopping mall, room with jacuzzi was great very clean comfortable hotel no noisy air con all ducted air great even with temperatures of 111, good selection at breakfast and nice pool area.

Stayed: June 2016, travelled as a couple
Thank AndyShips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this reviewResponded 9 June 2016

Thank you "AndyShips" for your awesome review. We appreciate you staying with us. We feel very happy that you enjoyed our hotel. We love keeping our hotel cool for our guests. We hope we can welcome you back very soon!
Take care.

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Reviewed 22 May 2016

Very nice Holiday Inn Express right in the heart of Tucson. Walk to the mall and many other locations. Great breakfast and the staff is so pleasant. Room was spotless. I will stay there again! If you like to walk for exercise there are sidewalks and I was able to take a long walk.

  • Stayed: April 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank Suzanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this reviewResponded 31 May 2016

Thank you "SuzanneK" for your wonderful review. We appreciate your stay with us and we love that you loved our location and our hotel. We hope that we can welcome you again soon.
Take care.

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Reviewed 18 May 2016

We visited Tucson to hike in some of the beautiful parks, and this hotel was very conveniently located. The hotel is also just up the street from a nice mall, if you need or want to do any shopping. There are plenty of restaurants around also. The room was very quiet and comfortable, and the breakfasts were the usual Holiday Inn fare, which means a nice selection of good food.
The room, which was a suite, was very spacious and comfortable. They also had a self-service laundry room, which is really handy when you have dirty sweaty clothes from hiking!
My only complaint was the pillows. They always give you plenty of pillows, and the pillowcases are usually marked soft or firm. However, all of our pillows were soft and lumpy. I asked for firmer pillows, and they brought up a couple more that were a little better, but not much. I have shoulder problems so I need a firm pillow to sleep on.

  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank SuzieQLoveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this reviewResponded 19 May 2016

Thank you "SuzieQLoveland" for your wonderful review. We appreciate you staying with us at the Holiday Inn Express Tucson Mall. We are very happy that you enjoyed your stay and our wonderful location surrounded by plenty of restaurants and shopping. We hope to see you very again very soon.
Take care.

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Reviewed 2 May 2016 via mobile

We were in Tuscon for the weekend for a Celebration. Check in was easy. Our king bed room was spacious and clean with a pull out sofa. There is a microwave and refrigerator in the room which was nice. The TV sound seemed to be set to only be turned up to a certain level. It was a little hard to hear when the air conditioner was on.
This hotel is conveniently located to the mall and many restaurants. They have a typical hotel hot breakfast.
We will stay again.

Stayed: April 2016, travelled as a couple
Thank lisalu32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this reviewResponded 3 May 2016

Thank you "Lisalu32" for your wonderful review. We are very happy that you had a great stay with us. Thank you for staying with us. We would like to welcome you again soon. Take care!

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Reviewed 30 April 2016

This is a very nicely done Holiday Inn Express. Nicely decorated, good and ample breakfast. Nice clean rooms and close to the Tucson Mall. The beds were extremely firm (ok they were hard) and made for a very uncomfortable night's rest. The laundry room door, located just off the lobby was always open every time we passed by with the staff loudly speaking to each other...kind of odd.

  • Stayed: April 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank RebeccaGlobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Manager at Holiday Inn Express Hotel & Suites Tucson Mall, responded to this reviewResponded 3 May 2016

Thank you "RebeccaGlobe" for your recent stay with us and for taking the time to write your review about our hotel. We really appreciate your comments because this helps us improve our property. We are committed to investing in some upgrades to the property and that includes our mattresses. This means very soon we will have new mattresses, so hopefully you give us the opportunity to have you as our guest again.

Thank you and we look forward to seeing you soon at Holiday Inn Express and Suites Tucson Mall. Any questions please don't hesitate to contact us at 520.202.5000.

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