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“excellent customer service” 5 of 5 bubbles
Review of Inn on Fall River

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Inn on Fall River
Ranked #13 of 20 Estes Park B&B and Inns
Certificate of Excellence
Mesa, Arizona
1 review
“excellent customer service”
5 of 5 bubbles Reviewed 19 May 2012

Knotty pine wood walls, wall kitchenette, fireplace, patio/balcony. Unit 9 is the end unit across the river with two queen beds and a small living area. Very nice patio with the river about 18 feet away. There is a gas grill on the private patio. We enjoyed sitting on the patio and watching the river.

Room Tip: Units 9 to 13 are in a row and are one story with patios about 15 to 20 feet from the river. Units...
See more room tips
  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vacation1761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulainEP, Manager at Inn on Fall River, responded to this review, 2 June 2012
We appreciate your comments and thank you for taking the time to share your thoughts on our rooms with prospective guests. We have found that our guests love the units with the patios on the river...sitting and watching the river go by. We hope you will come and see us again! And we are glad you enjoyed your stay.
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127 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 9 April 2012

After a long day in the road we arrived here feeling tired & without a reservation. We enquired about rooms & was offered a selection of keys to rooms. We were given a key to a queen room, a king room & a suite on its own behind the main building.
All the rooms were satisfactory & would have suited our needs, however as soon as we saw the suite we knew that was where we were going to stay!
The suite we had was 15a, which is behind the main block, as you enter it you see a large living/dining area with a flat screen tv & large doors to a balcony containing a gas BBQ. To the rear of the dining area is a small kitchen, but it contains all you need to prepare some simple meals. It has a 4 ring hob & oven, fridge/freezer, coffee maker, toaster, microwave, blender. A good selection of pans & utensils, in fact the only thing lacking which we needed was a salad bowl!
The bathroom is small, but adequate. It appeared quite new, shower pressure was good.
The bedroom was large containing a king size & also a double bed, to the rear of the bedroom is a door leading to a
secluded balcony containing your own hot tub. It was amazing to be in the hot tub after a long day watching the stars & relaxing!
All in all the suites decor was a little dated or as I prefer "rustic"! The service was nothing more than extremely friendly & professional. We genuinely enjoyed our stay and wish our plans could have allowed for longer.
We will definitely be returning to here & already planning when this will be!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DaveyBoysTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulainEP, Manager at Inn on Fall River, responded to this review, 9 May 2012
So glad that you found us! I love the fact that you were able to have a nice selection of rooms to choose from.
It is nice to hear that you were able to use all the amenities that the suite had to offer-Sorry about the lack of a salad bowl. I recently went and purchased a new set of bowls for this unit. We do have a "lending kitchen" at the office if you would ever find that you were in need of something that is not available in your unit.
Glad you had a starry night to enjoy the hot tub! It is just as enchanting when there is a snow! We will look forward to your return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 16 January 2012

I booked a unit at Inn on Fall River within two weeks of our Estes Park Labor Day trip. Paula was very helpful when I made the reservation and I was very specific the accomodation my wife and I were looking for. She explained that unit #7 recently came open due to a cancellation and it was a top floor room with one bed and a separate sitting area. However, when we arrived at check-in Mark was in the office and gave us a key for unit #3 on the lower level. After taking a peak it was pretty outdated and in the middle of the motel style building. Heard every step from the unit above us which is why we wanted to avoid lower level. This unit had a cramped 2 beds with no sitting area. I went back to Mark and explained there must be an error since this was not the description or unit that we reserved. He rudely told me it was EXACTLY the same as unit #7 despite the three major discrepancies. Found out later that Paula allowed the other couple to extend their stay in #7, yet she would not arrange us to move to an individual cabin for that very reason.

They offered no discount or no apology, which led us to spend four hours on Sunday morning finding a different hotel. A terrible experience that put us in a bad situation. We ended up spending only about $40 per night more for a new modern stand alone cabin, yet the difference in lodging was night and day. If you are expecting a camping trip, these lodge rooms will suffice, but I will never consider these "budget" Inns again with so many better options in the area. Especially with the bait and swith mentality of the owners. The area is a very nice option in Estes Park but while we were looking at other units most seemed more appealing than Inn on Fall River.

  • Stayed September 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Ekords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaulainEP, Manager at Inn on Fall River, responded to this review, 23 March 2012
I am sorry that you were less than pleased with your accommodations at the Inn. While we would have loved to have moved you to a more suitable unit it was just not possible. You arrived on a Saturday and our Inn was booked completely with most guests arriving on Friday of that weekend. While we try to accommodate your request for a specific room/unit it is not always possible. We are a small property and sometimes it is necessary to move a guest to a like room or upgrade at the booked rate to efficiently book our Inn. We did move you to a larger room, #2.

We want all of our guests to be comfortable and we are sorry that your room was not what you had hoped for. We are a unique, older property on Fall River and Mark & I are doing renovations as we can. We are happy that you were able to find more suitable accommodations for your stay in Estes Park and visit to Rocky Mountain National Park.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 9 October 2011

My husband and I came upon the Inn by accident and we've been back several times. The people that work there are so nice and informative. We wouldn't stay anywhere else in Estes Park! I would recommend it to anyone!

  • Stayed December 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrandMrsE514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lakewood, Colorado
Level Contributor
196 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 4 October 2011

Cabin/unit # 16, 2 bdrm, 1 bath Friendly & informative owners & staff
A cozy, clean, well-equipped cabin on the south side of river-away from hwy noise. While the
outside is very plain and in need of a bit of painting & minor repairs, the inside has the
warm feeling of an old style mountain cabin with a wood-burning fireplace and knotty pine
on nearly evey wall and ceiling. In addition to the well-supplied kitchen and niceities
such as good toiletries and terrycloth robes the outside has a covered front porch,
gas grill, fire pit, picnic table, chairs, and a private 4 person hot-tub. The Inn is a nice distance
from downtown ( 2miles) such that it out of the hub-bub but close enough to walk to town on the nice wide city sidewalk. A few minor negatives: no exterior light in hot tub area-I
recommend a flashlight; the stone path to the hot tub is uneven so better done with
shoes & light at night; the provided/free firewood supply is small, though you can buy more-
I recommend bringing you own; Verizon cell service extremely weak on property, but
Wi-Fi is provided.

Room Tip: cabins offer much more room & privacy
See more room tips
  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank davontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Inn on Fall River

Property: Inn on Fall River
Address: 1660 Fall River Road, Estes Park, CO
Region: United States > Colorado > Estes Park
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #13 of 20 B&Bs / Inns in Estes Park
Price range (per night): ₹ 6,485 - ₹ 8,758
Hotel Class:2.5 star — Inn on Fall River 2.5*
Number of rooms: 15
Reservation Options:
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Also Known As:
Inn On Fall River Hotel Estes Park

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