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“Location can't be beat!!” 4 of 5 bubbles
Review of Hotel Albuquerque at Old Town

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Hotel Albuquerque at Old Town
Ranked #13 of 144 Hotels in Albuquerque
Certificate of Excellence
canada
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Location can't be beat!!”
4 of 5 bubbles Reviewed 30 April 2012

Rooms were okay not great, ask to stay in an inside room as the interstate noise was very noticeable from our room. The Location cant be beat though. Reception area and main floor was very nice. Steps fro the plaza and starbucks was the selling point. Priced very well also.

Room Tip: Pick an inside room, the interstate (which is only 2 blocks away) noise was bothersome
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  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CanadaTravellerl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon L, Manager at Hotel Albuquerque at Old Town, responded to this review, 10 May 2012
Most find our location very convenient, we are a short walk away from many shops and restaurants, as you mention our location can't be beat. I am sorry, however, that the noise was more disruptive during your stay. On your next trip, we would be happy to accommodate you with an inside room where you will enjoy a scenic view of the mountains and the peaceful sounds of the wind blowing through the gardens.
Thank you for your comments and we hope you will return to enjoy the serene feeling Hotel Albuquerque has to offer.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (484)
Date | Rating
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English first
Portland, OR
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 30 April 2012

Nice enough room. Smelled strongly of cleaner. Had a balcony which was nice although it had a cigarette butt on it which meant no one had looked at it to clean it. (all no smoking hotel) Still, comfortable, clean, and large. Beds bouncy but not bad. Check in was nicely friendly. Pool was not open which was dissappointing and I always feel this info should be given when making a reservation.

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank noddlesportland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon L, Manager at Hotel Albuquerque at Old Town, responded to this review, 10 May 2012
Thank you for sharing your comments about your stay. I do apologize about the balcony not being clean. We will address this with our staff as we know that is a part of the room our guests really enjoy is to be able to step out on the balcony and enjoy the view. I agree, the pool being open or closed is good information to have while deciding where to stay. We will reveiw this with our reservation department and see how we can include this in the information.
Our pool is now open so we hope you will consider us on your next visit to Albuquerque.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Petersburg, Florida, United States
1 review
5 of 5 bubbles Reviewed 29 April 2012

I had a lovely stay at this hotel in March. The staff was very helpful and kind, easy parking, close to everything, very comfortable room and bed. Good room for seminar and good coffee! I recommend this hotel.

Room Tip: some rooms have balconies
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  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon L, Manager at Hotel Albuquerque at Old Town, responded to this review, 6 May 2012
Thank you for your recommendation. We are glad you enjoyed your stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver
1 review
5 of 5 bubbles Reviewed 29 April 2012

Wonderful place! Great people! The bed was so comfortable!!!! View, location.... I will be back soon!

Room Tip: Higher floors ahve the best view
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  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carmen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon L, Manager at Hotel Albuquerque at Old Town, responded to this review, 6 May 2012
Thank you, we look forward to your return visit.;
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delray Beach, Florida
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

The Hotel Alburqurquerque is located very close to Old Town area which has traditional cultural, art, convention, and restaurants. There is ample parking. The lobby and restaurants are attractively decorated in SOuthwestern decor. We had breakfast in the restaurant twice and were impressed with its quality and quantity, a definite highlight. I had the homemade granola, layered with yogurt and a ton of fruit on top with strawberries, blueberries, and more. Starbucks coffee is the standard, both in the room and in the restaurant. There was a conference for Creativity this past weekend at the hotel, and it was Founder's Day in Old Town so the hotel was full. Since it wasn't the swimming season yet, the outside pool was being prepared for the coming season, but the hot tub was bubbling hot surrounded by a nice gated area as you go through the gardens, which has a nice fountain, roses, wisteria, on the covered trelllised canopy -a great location for a
party or wedding.

The front desk were accommodating, holding our luggage with security lockers and tags, giving maps, making recommendations, helping with traveling information, and making us feel very welcomed.

We had a standard room on one of the top floors which had a beautiful view of the mountains and hot air balloons hovering over the valley. Two doubles, tv with cable, nice accommodations with duvets, aveda products in the bathroom, coffee maker with Starbucks or tazo tea, wine glasses, corkscrew, and handsome southwestern decor. Mattresses could be updated to pillow tops, but that is sort of fussy on my part. Cleanliness was great.

We had the same rate as a groupon because it was a family event with at least a dozen rooms being set aside for this weekend. The price was really amazing for the quality, $109 plus taxes.
There was a groupon and livingsocial special for this hotel as well.

We have been to the Albuquerque area before several times, as well as staying in more traditional hotels in Santa Fe and Taos at different times of the year. This was one of the nicest experiences we have had in a hotel in this area. I would definitely recommend it and would come back again.

One hint, drink lots of water, bring eye drops, and be ready for possible high altitude/ high desert physical reaction. Never had this happen to us before, but felt it this time with light headedness, red eyes due to dust and wind, dry skin, and constantly thirsty. Get your water bottles, local water is chlorinated and you can taste it. However, the hotel has a small store, not operated by the them, but they charge a lot for bottled water - almost three dollars. We had empty water bottles from our goody bags that our family event had waiting for us, so sweet of them, so we went to the restaurant and they filled them with their water, didn't taste like chlorinated local, but from their purification system, for free. Also if you have breakfast in the restaurant, and get coffee which is limitless cups, they will let you take a paper cup of Starbucks Jo to go.

Room Tip: Top floors have a great view, but elevators can take time in the morning when people are checking ou...
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bostongirl88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon L, Manager at Hotel Albuquerque at Old Town, responded to this review, 29 April 2012
Thank you for being our guest and completing a review. We are delighted that you had such a good stay. We hope all our guests experience all the things you mentioned because that is what we are about. We strive to make the guest experience one they will remember. Thanks again and please come back to see us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Albuquerque at Old Town

Property: Hotel Albuquerque at Old Town
Address: 800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Albuquerque
#7 Family Hotel in Albuquerque
#7 Business Hotel in Albuquerque
#14 Romantic Hotel in Albuquerque
Price range (per night): ₹ 8,735 - ₹ 14,993
Hotel Class:3.5 star — Hotel Albuquerque at Old Town 3.5*
Number of rooms: 188
Official Description (provided by the hotel):
The Hotel Albuquerque offers New Mexican hospitality in with Albuquerque sophistication. Adorned with a historic touch of contemporary furnishings inside its territorial-style exterior, the hotel is a one-of-a-kind experience. Comfort is melded with New Mexican elegance in every one of the 188 guest rooms. The hotel offers restaurants, bars and social venues on the property to satisfy the hungry, the high-class, and the ultra-chic. As a landmark to the city, the hotel sits quaintly in the historic Old Town area, where guests can conveniently walk to several attractions, parks, museums, and shops. After one experience at the Hotel Albuquerque, you’ll feel like calling Albuquerque your home."Hotels supporting cultural causes." ... more   less 
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Also Known As:
At Old Town Albuquerque
At Old Town Hotel Albuquerque
Hotel Albuquerque Old Town

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