We stayed here late February 2012 for one night. Positive is that it is an easy on/off of I-40. Young lady at reception desk was nice and friendly. We stopped after a long day of traveling. Usually very happy with the Comfort Inn chain. NOT this place. The outside of the hotel looked seedy even in the dark. That should have been a clue!! But no... we pressed on. Our fault. Noticed the sign that mentioned that the hotel was doing some renovations. Well, we certainly did not get a renovated room!!! We should have asked but again, our fault. Our room was on the first floor (outside entrances). As we drove to the back of the building were our room was, the parking lot was dirty. Trash blowing all over the place. This is an old and musty hotel. Whatever we paid was too much!! I couldn't believe this was a Comfort Hotel when we opened the room door. First of all, the door was hard to open... had to push it hard because the carpet was badly rippled right in front of the door. Could tell that water has seeped under the door... the carpet was really discolored at the doorway. It looked like we stepped back to the 1970's. Really dated furniture. That wouldn't be so bad, but the room was NOT CLEAN! Carpet filthy. Dried spills here and there. Bedspreads looked like they hadn't been washed in ages. Just smelled musty. Bathroom was okay. Tub faucet difficult to turn on. We had to work on faucet to get it to turn on. Lots of lime build-up. Some mold on the caulking around the tub. Just in some areas, but those areas were black. Sink area was okay, but lighting over sink was inadequate. Typical of old hotel rooms. Mattress looked like something from the 70's for sure. Very low to the floor. Remote didn't work. TV was ancient. Cable only worked if we shook the cable line every once in awhile when it would go out. Internet didn't work. Called the front office. The clerk that checked us in said they'd been "having trouble" with the cable/internet but did explain how we might get the remote to start working. Altho we never used the phone in the room, I was astonished at how dirty it was. My husband took it off the night stand and put it on the extra bed. He's pretty tolerant and not fussy, but even he was disgusted by this place. Curtains in room didn't cover widow completely. We had to put a chair up against the curtain at the window/ door area to keep it in place. Cars are parked right close to the doors so it was ridiculous not to be able to cover the entire window. We left early the next morning. Left before breakfast was served. Just wanted to get out of there ASAP. I can't believe Comfort Inn would be associated with this place. Not what we've typically found with Comfort Inns. Disappointing.
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- Also Known As:
- Comfort Inn East Hotel Albuquerque
- Comfort Inn Albuquerque
- Albuquerque Comfort Inn