Beware! Hotel was fine...service was a nightmare! My credit card was authorized 10 different time totaling over $450.00...
When I approached the front desk about this they were clueless and said it was resolved... Well it wasn't ! We had to leave a day early because our funds were all tied up... Our room was even prepayed-- no direct answer from anyone... No management response or even a courtesy of coming from behind the wall of the front desk. Empower your staff but back them up management!
- Official Description (provided by the hotel):
- Full service hotel located in the Historic Old Town District with over 150 unique shops, restaurants, and art galleries nestled around the Albuquerque Plaza. The Inn is bordered by I-40 to the North, the Downtown District to the East, Route 66 to the South, and the Rio Grande River to the West. Swimming pool, hot tub, restaurant, cantina, business center, and free Wi-Fi. 100% non-smoking facility. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Rio Grande Hotel Albuquerque
- Best Western Albuquerque
- Albuquerque Best Western