We just returned from a stay at Sandia offered to us because we are harrah's reward members. The facility is pretty and our room was nice, but the smoke in the casino was horrific. I play poker which is in a non-smoking area and they do have a non-smoking area for slots but you have to hike all the way across the casino from the elevators to get there...and if you have to use the restroom, hike once again through the smoke. The other big issue for us was incredibly average food and very poor and unprofessional waitstaff. I live in Texas and love my green chilies as much as the next person...but does it have to be in EVERYTHING?? We asked for bread in the downstairs restaurant that didn't have green chilies and was told they don't have it. My husband ordered a chicken fried steak with chorizo gravy which turned out to be a cheeze whiz sauce that made him sick for a full day...on top of which we had to beg housekeeping for an additional roll of toilet paper!! At the 'fine' dining restaurant upstairs, we ordered short ribs, which were good but the sides were once again covered in green chilies and one of my husband's sides that was touted as a 'cheese' wheel on the menu was a big round slab of fried cheese you might get at a greasy spoon! not worth the money at all. The waitstaff at the restaurant downstairs and the one on the roof complained about their managers, their customers, how overloaded they were with work (and this when there were less than 12 people in the restaurant!) and even told us they didn't trust the kitchen to redo things when we sent something back! They have a long way to go to bring this up to any sort of 'resort' standard.
- Official Description (provided by the hotel):
- Overlooking the majestic Sandia Mountains, Sandia Resort & Casino welcomes guests to a unique Southwestern setting with outstanding service and modern comforts. Your experience begins in our enchanting guest rooms and suites, each showcasing breathtaking mountain or skyline views along with lavish bathrooms, flat-screen televisions and complimentary high-speed wired and wireless Internet access. You'll also discover the thoughtful services and amenities that have made us a stand-out destination among Albuquerque hotels, including our sparkling outdoor pool and cabanas, live entertainment, and tranquil spa. From fine dining to snacks on the go, our restaurants and lounges always deliver a memorable meal, even to your guest room, with our convenient room service offerings. ... more less
- Reservation Options:
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- Also Known As:
- Sandia Casino And Resort
- Sandia Hotel Albuquerque