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Reviews (200)
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Reviewed 30 January 2018

We’ve been here for a few weeks waiting to move into our house. I chose this over another hotel with cheaper rates because it seemed like it was a little higher quality. What a mistake! I should’ve just saved my money. They room itself is comfortable enough, but it smells like cigarettes even though it’s non-smoking. But the noise! Plumbing clanking around at night – it has to be heard to believe how loud it is! The walls are thin and you hear every conversation in your neighbors’ rooms and in the parking lot. And next door, there’s a store where an alarm goes off at all hours, sometimes for hours at a time. When we talked to the folks at the front desk, they said there was nothing they could do. There is something you can do, however – avoid this hotel! If all you need is a roof over your head and a heater to keep from freezing to death, this might be enough. But if you want a place to sleep – which seems like it’s the basic point of a hotel – look elsewhere.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Rooms
Thank B_MTUF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerre L, Director of Sales at Suburban Extended Stay Albuquerque, responded to this reviewResponded 21 February 2018

I'm very sorry for your unpleasant stay with our hotel. Did you request another room elsewhere within the hotel? My suggestion is to speak with the manager not the front desk and find out if there is something that could have been done.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

I stay at this property every time I come to town. This time was the first stay that I had issues with the room. The issues were corrected right away but the room itself needs some updating. It is starting to show wear and tear and the carpet is quite dirty. The staff is very friendly and helpful

  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerre L, Director of Sales at Suburban Extended Stay Albuquerque, responded to this reviewResponded 21 February 2018

Thank you very much for your hotel rating and feedback. We look forward to your next stay with our hotel The Suburban Hotel Albuquerque NM.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

This place is a real dive. Good news, no bugs but this place needs so much tlc. Only place I could get for the balloon festival and it’s not worth it. Very concerned for my car at night. Next time I will plan ahead

Stayed: October 2017, travelled with family
Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2017

I checked into this extended stay hotel after a disasterous two days at another motel where there were drug dealings going on daily. What a change!

The room is clean, comfortable, quiet and pet friendly. The older gentleman who checked me in was helpful and extremely courteous. Everything in the room and kitchenette works, the tub is immaculate, and best of all the price is lower for 5 days than it was for the scary motel.

Close by are grocery stores like Smiths and Whole Foods, good restaurants and take-out and it is very close to UNM in a non-shady neighborhood.

Oh, and I always check the bed - new mattress and box-spring and * bedbug covers* on everything to keep the pests away! Clean towels, clean kitchenette....very nice!

I would highly recommend this place to any traveler to Albuquerque. Seriously, this place feels a lot like home.

  • Stayed: June 2017, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank M.c. M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2017

We had a day delay in our reservation due to a cancelled flight but the hotel staff was more than accommodating. The rooms were very clean, beds were comfortable and the location was such an easy access to all our planned locations.

Stayed: May 2017
Thank Nanci G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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