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“Don't understand the great reviews”

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Staybridge Suites Albuquerque - Airport
Ranked #30 of 144 Hotels in Albuquerque
Certificate of Excellence
Carlsbad, New Mexico
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Don't understand the great reviews”
Reviewed 14 January 2012

This hotel is nothing to rave about, the biggest benefit is that there is more space than the average hotel room and having a door between the living room and bedroom is helpful. The breakfast was ok, not great but standard fare. But i don't understand why no one has noticed that you can't pull the sofa bed out without the end bumping into the TV to where the last third is at a 45 degree angle. My son didn't care but most people would. The shuttle doesn't run late at night, stops at about 10 pm apparently. I don't think they mentioned that on website. There was more that I was unhappy about but in the interests of fairness I have to say my daughter was liked the the hotel. The location is odd and hard to find. It would work best for people who need to be very, very close to the airport. It is easier to find from Yale (turn at Hilton Garden Inn) than going up I-25 if you are approaching the hotel from town.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pat646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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English first
Buenos Aires
Level 4 Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 January 2012

We stayed at this hotel for two nights at the beginning of the trip and one more night at the end.
It was really a treat.
Not only for the cleanliness of everything, but for the friendliness of the front desk staff and of the shuttle drivers. By the way, if you do not drive, the shuttle takes you not only to the airport but to a 3-mile radius.
The hotel is located less than a mile from the airport, however it is very quiet, to the point that I do not recall to have heard any plane passing by.
On the second night the hotel invited us to dinner, which was an offer we did not reject and enjoyed.
When we first stayed, we left behind in the room a blue cable for internet connections. When I noticed this I called the hotel and asked them to keep it since we were returning in less than two weeks. Guess what? The cable was there waiting for us.

Stayed December 2011, travelled as a couple
Helpful?
Thank ECONOVOYAGER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, AL
Level 4 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 January 2012

I enjoyed my weekend stay at the Staybridge ABQ Airport. The staff was helpful and friendly. My room was clean and neat. Didn't hear much noise from the airport, near by highway or other guests. For the accommodations I received the room was a VERY responsibly priced weekend rate.

Hotel was a little tricky to find, even with my GPS. However, the the local fire department also had issues finding the hotel. (see below)

Only real negative. On the last night of my stay, the fire-alarm went off in the wee hours of the morning. It took the ABQ FD a while to find the hotel, 30min-hour. It would have been longer, but one of the hotel guests noticed that the firetruck was at the hotel next door. The on duty person called the FD again to get them the correct hotel. Hopefully MGT will work with the local FD and get their directions strait. I think the night staff did need a little extra training on what to do in the situation, i.e. keeping guests informed, giving directions to the fire department, where the pump room was located, etc.

After all that, it turned out to be false alarm due to a faulty sprinkler pump. Front desk people in the AM were very apologetic.

If in ABQ again, I would have no problem staying at this hotel.

Room Tip: The two rooms suites are great for families.
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  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aljacket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 November 2011

I stayed at this hotel in October, and wow was I impressed. The hotel was clean and the staff was so friendly, everyone went out of their way to accommodate my needs. Thank you Staybridge Sutes for a great stay, keep up the great work!!!!

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Larry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
minnesota
Level 5 Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 November 2011

We now stay at this hotel when passing through ABQ. Good value for a large room. Quiet (even being next to airport and freeway ), clean,easy on / off freeway. Even though we only stay one night passing through town, it is nice having the extra space and kitchenette. Hotel is pet friendly,which we take advantage of, but the area around the hotel isn't the best for pet exercise. And, is it just me, but is it hard to find gas stations and restaurants in this town?

Room Tip: East side is away from freeway
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MinnesotaTravelindog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReneMarinGM, General Manager at Staybridge Suites Albuquerque - Airport, responded to this review, 9 November 2011
Thank you for your comments and we thank you for taking the time to take the survey. We enjoy having you and your extended family (pet) every time you are in Albuquerque. Don’t forget next time you’re in town to stop by the front desk for the treats we have for all the pets that stay at Staybridge Suites Airport.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Albuquerque - Airport

Property: Staybridge Suites Albuquerque - Airport
Address: 1350 Sunport Pl SE, Albuquerque, NM 87106-1739
Phone Number:
Region: United States > New Mexico > Albuquerque
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Albuquerque
#23 Business Hotel in Albuquerque
Price range (per night): ₹ 6,308 - ₹ 17,187
Hotel Class:3 star — Staybridge Suites Albuquerque - Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
Albuquerque Airport hotel offers ideal location near junction of major highways. Welcome to the Staybridge Suites Albuquerque - Airport hotel, close to the junction of I-25 and I-40. Just a mile from the Albuquerque International Sunport Airport (ABQ), our hotel offers a complimentary shuttle to the airport and to any area attraction or business within a 3-mile radius of our accommodations. Located near downtown Albuquerque, our hotel is close to many attractions and activities. A few sights within 10 miles of our Albuquerque hotel include Old Town, the Albuquerque Biological Park, Journal Pavilion and Balloon Fiesta Park. Business travelers enjoy our extended stay Albuquerque hotel's location because of its proximity to area businesses, including Lockheed Martin, Kirtland Air Force Base, Sandia Labs, the University of New Mexico and the University of New Mexico Hospital. Our other convenient amenities for business travelers include complimentary high-speed Internet access, an on-site business center and flexible meeting space. Whether you're staying with us on leisure or business, you can appreciate our hotel's comfortable amenities, which are designed to make your visit memorable. Those cozy amenities include a 24-hour fitness center, a complimentary full breakfast buffet, putting green, home theater and on-site laundry services. Book your Albuquerque hotel room reservations now and enjoy excellent deals and rates. ... more   less 
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Also Known As:
Staybridge Suites Albuquerque - Airport Hotel Albuquerque

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