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Reviewed 24 May 2015 via mobile

I made a reservation. When I got there, they did not have one of my rooms available. When the cleaning lady told the front desk that she would clean a room to make it available, they said no, she can go home. Rather than give me my reserved room, the last at the front desk tells me she can't do anything. When I was willing to get my other reserved rooms, she tried to charge me more than double per room. When I told her to honor the price I was given. She said she would not help me. Never have I ever poor service in a hotel facility.

Stayed: May 2015, travelled with family
2  Thank Celina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC