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All reviews convention center temple square olive garden salt lake the executive lounge within walking distance self parking nice hotel breakfast buffet business trip enjoyed my stay downtown slc room was spacious convenient location indoor pool conference spencers
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Reviewed 1 September 2018

Great overall experience, staff was super friendly top to bottom. Hotel was easy to get in/out and located in a walking friendly part of town close to everything. Walked back and forth to convention center each day.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 374caseyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole H, Director of Hotel Operations at Hilton Salt Lake City Center, responded to this reviewResponded 2 September 2018

Dear 374caseyt, Thank you for staying with us and the kind words you expressed about our staff. We strive to exceed our guest expectations every day and really appreciate it when our guests let us know we’ve done our job. I am glad you found our location to be convenient and you were able to get around with ease. We hope that when travel brings you back to Salt Lake City, Hilton Salt Lake City Center will be the first place you think of when choosing your hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018

Nice hotel with excellent location. Only down side is that their restaurant closes at 5 PM.
So the only choice for dinner is their steakhouse- Spencers which is expensive and has limited menu. Breakfast was good especially the omelettes.

Room tip: Ask for mountain view. With city view, you will see wall in the backside.
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank MonteChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim R, Director of Front Office at Hilton Salt Lake City Center, responded to this reviewResponded 31 August 2018

Dear MonteChicago, Thank you for staying with us, and for writing about your experience. Being a downtown location, we are surrounded by amazing food and beverage choices, so we offer an in-house option to consider when choosing a dining venue. We have our breakfast room, Trofi, which features both Continental and Full American buffets, as well as an ala carte menu, or if you want something on the go, our "Proudly Serving" Starbucks kiosk has many of your favorites. For lunch and dinner, Spencer's serves a variety of cuisines but specializes in steaks and chops. From 11:30am to 11pm daily, it's a great compliment to the many culinary venues in our neighborhood. We also offer In-Room Dining from 6am until 11pm. I'm hoping this provides some additional insights for you, and for those who may read this review. Thanks again for writing. We hope to see you again if your travels should bring you back to our beautiful city.

Sincerely,
Jim Russell
Director of Front Office
Hilton Salt Lake City Center
801-328-2000
Jim.Russell@Hilton.com

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Reviewed 30 August 2018

Nothing was or of place, no uncomfortable moments. Every thing went smoothly and they even sent me a welcome text top of course welcome me and connect with me in a way that makes it easy for me to communicate. I'm really big on texting so this really some to me. The room was wonderful, the executive lounge was well kept and the food their was delicious.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank william72lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim R, Director of Front Office at Hilton Salt Lake City Center, responded to this reviewResponded 31 August 2018

Dear william72lee,

Thank you for staying with us, and for taking the time to share your experience. We strive to ensure all our guests have a great stay, but we are particularly sensitive to the needs of our Diamond members. We appreciate your positive thoughts, and will share them with the entire team. I know they will appreciate knowing their hard work has been noticed. We hope we will have the pleasure of seeing you again soon.

Sincerely,

Jim Russell
Director of Front Office
Hilton Salt Lake City Center
801-328-2000
Jim.Russell@Hilton.com

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Reviewed 29 August 2018

I was here on business, and this was the best Hilton I think I've ever stayed in! It's close to everything you want to access in the downtown area. We had a great time walking conveniently over to the convention, and having access to all the great restaurants and bars in the area. I would absolutely stay here again!

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Tether12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim R, Director of Front Office at Hilton Salt Lake City Center, responded to this reviewResponded 31 August 2018

Dear Tether12,

Thank you for choosing our hotel for your home away from home during your recent visit to our city. On behalf of the entire team, I want to thank you for your kind words and for sharing your experience. We hope that if travel brings your back to Salt Lake City, that we will have the pleasure of seeing your again.

Sincerely,

Jim Russell
Director of Front Office
Hilton Salt Lake City Center
801-328-2000
Jim.Russell@Hilton.com

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Reviewed 28 August 2018

Hotel was great. Clean, walking distance to downtown restaurants and convention center. It would have been nice to have a larger bar being a convention hotel. It is usually a gathering place for the people I travel with, but it was small and not really welcoming.
All in all a great stay

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank harvey213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim R, Director of Front Office at Hilton Salt Lake City Center, responded to this reviewResponded 31 August 2018

Dear harvey213,

Thank you for staying with us, and for your appreciation of the hotel. We consider guest feedback one of the best tools we have for maintaining and improving our product. Your comments are reviewed by our Executive Committee, who help to guide the positive changes we are continuously implementing. We hope that we will be able to be your host again on a future trip to our beautiful city. Please let us know if there is anything we can do to make your stay more comfortable.

Sincerely,

Jim Russell
Director of Front Office
Hilton Salt Lake City Center
801-328-2000
Jim.Russell@Hilton.com

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