During our travels from Atlanta to Savannah, we usually take a dinner break in Macon, GA. The first time we stopped at this Cheddar's location, it had the worst women's restroom imageable. The odor reeked throughout the bar. Although I did notice several waitresses enter the bathroom, no one bothered to clean it, or inform the manager. So, I did. I personally took her on a tour and she promptly assigned a team to clean it. That was more than three months ago.
While traveling today, we decided to give it another try. Again, we were seated in the bar area, and we waited and waited for a waiter/waitress to take our order. While waiting, another young man approached us and said that he would take our bar order now, and that our actual waitress was having an emergency and would be here as soon as she could. That was fine. In the meantime, we did notice a group of about 5 staff members gathered in the corner of the bar, laughing and talking about personal problems that they were having, as if it was the break room. We were still waiting for our drinks. We noticed that the bartender finally started making our drinks. My drink was topped with pineapple and a cherry. My husband and I noticed how she (the bartender) suddenly stopped making my drink, and how she joined the conversation with the others. All the while, waving the cherry around as she spoke in her two fingers. No gloves. She then turned and plopped it into my drink.
When she brought it to me, my husband asked if she realized what she had done. She had a blank expression. I asked her to make me another. She frowned and stormed off. I asked another waitress to see the manager.
Finally, after placing our food order with a lovely waitress, we realized that the manager never showed. I asked again, where is the manager? I was politely told that the manager said that she was at the end of a long shift and did not have time!
We got up and promptly left. This manager sets a horrible example for her team. This Cheddar's facility is filthy. We will never set foot in it or any other Cheddar's again!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.