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“Neat and tidy but not much character”

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Lake Matheson Motel
Ranked #1 of 10 Hotels in Fox Glacier
Certificate of Excellence
Albany, Western Australia
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Neat and tidy but not much character”
Reviewed 20 April 2012

Great to have our own room and bathroom after staying in Backpackers the last few nights. The room was clean and nicely decorated. Reception was very helpful, pointed out great places to eat and see. Undercover space for our car to park direcly outside our room. Short drive to main street and Lake Matheson. Neat, tidy but not much character and a bit overpriced for what it has to offer. Oh and the sofa bed was incredibly uncomfortable!!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MirBleur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobHalsey, Owner at Lake Matheson Motel, responded to this review, 7 June 2012
Thanks for taking time to review Lake Matheson Motels. I hope on the whole you enjoyed your stay with us. When we underwent our refurbishment program we put new sofa beds into all the units - but choosing the right ones was the most complex decision we had to make within the whole process. In the end we opted for the black faux leather ones you slept on for many reasons - and believe it or not, comfort was our main reason - yikes. I'm going to sleep on one myself this week and see if maybe a mattress topper may help....hmmm. So thanks for pointing this out and I'm working on it!
Cheers
Rob
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380 reviews from our community

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Rating summary
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
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England
Level 6 Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 15 April 2012

We stayed one night here. We were unlucky with our weather as we had booked a helicopter flight up to the glaciers. Sadly all flights were grounded. This was desperately disappointing and we spent a lot of the day in our studio apartment. This was clean and quite spacious with parking for our car immediately outside. There was a good TV on which my husband watched some rugby! We ate lunch and dinner at the cafe near the lake which was very good and we managed to walk all around Lake Matheson in a short time of sun light. It is beautiful even on bad weather days but I'm sure it is spectacular on clear days.
We had a long drive up to Abel Tasman on the day we left so went into Fox and had an excellent early breakfast in the town.
This motel does a good job for the price.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buch78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobHalsey, Owner at Lake Matheson Motel, responded to this review, 18 April 2012
I'm glad you enjoyed your stay with us despite the terrible weather! We certainly get our fair share of rain - hence the carports attached to every room. While they can block out some of the mountain view, they also block out that liquid sunshine :)

I hope you went on to have a great time in NZ!
All the best
Rob
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Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2012 via mobile

The hotel is clean with big room. The reception is very helpful. The water was a bit yellow

Stayed April 2012
Helpful?
Thank sunju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level 5 Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 11 April 2012

Location is good just a short walk from main pub at fox glacier. We were checked in by a nice young man (who was remarkably all the way from Argentina). I paid in full at check in. We had 2bed unit which was a standalone prefabricated building a bit reminiscent of a fixed trailer. It had nice flowers placed around the outside. Inside it was clean but very Spartan. Soaps were individual sachets camping style. No homely touches or little surprise luxuries just the basics.

Be aware checkout at 10am is enforced with stalag zeal by a female Obergruppenführer formerly of the 1st Division Leibstandarte. (Which gave me pause for thought about the Argentinean connection). While getting ready to leave we were phoned in our room at 9:55 (my time accurate via cellphone network) and given 10 mins to get out or face the consequences. We left at 10:10 thankfully without event and not pursued by Dobermans as I had come to fear might happen.

I'm doubtful this place will be showered with hospitality awards. But while it is nothing special it is a serviceable place to rest for the night. Just make sure you leave before 10am.

Stayed April 2012, travelled with family
Helpful?
1 Thank talk2mrjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobHalsey, Owner at Lake Matheson Motel, responded to this review, 18 April 2012
Goodness! Firstly thank you for taking the time to give us your feedback. We also think our location is perfect (walking distance to town, but far enough away for peace and quiet), and we agree our staff are very welcoming. We think they do a excellent job!

Now - prefab - our cladding is iron - perfect to survive the rainforest climes. The building itself is built as solid as any other, the cladding is unfortunately what gives the buildings that prefab look. However, the unit you stayed in is 15 years old, and people still think they are modern buildings....so we think a good choice if not as attractive as they could be from the outside. We try to make up for that by providing modern and comfortable interiors!

Soap - yes they are pre-wrapped. Generally they are in all NZ motels.

And no there are no little surpise extras here. We are not trying to be a luxury accommodation provider. Our aim has always been 'simply nice'. That is - to get the basics spot on and keep the price down. So we advertise and provide modern, clean, comfortable beds, fittings and furnishings for a price that gives old fashioned value for money. At $135 per studio, our prices by comparison to other Fox Glacier accommodations bears this out - as do most of our tripadvisor feedback.

I can categorically tell you that in the 23 years I have owned the business - and the four years Myra has managed it (who you have highlighted in your email), no one has been asked to leave early. Check out is 10 am, and either you misread your watch, or I can only think it was daylight saving which kicked in 1 April. In which case it would have been 10.55am that you were first phoned - which is not unreasonable considering our next days arrivals can check in anytime from 2pm.

I hope you had a great time in Fox Glacier regardless. And no...we don't have any Dobermans :)
All the best and thanks again
Rob
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level 6 Contributor
100 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 10 April 2012

The wild West Coast weather spoilt our stay at Fox. However, front desk service at this small motel was excellent - almost too good, when you're not first in the queue, where an infinitely patient receptionist is dealing with an overseas visitor with a lot of questions.

This is a standard New Zealand motel with pretty much everything in the room or available from Reception. A good place to stay if you're passing through, and probably better than good if you can see the Alps.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank peterkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RobHalsey, Owner at Lake Matheson Motel, responded to this review, 18 April 2012
We really appreciate you taking the time to provide us with your comments.
We get as frustrated with the weather as our guests unfortunately - when we know what lies behind the rain and cloud and we really want to show it off as much as you all want to see it! Very frustrating. But hopefully you'll be back again, and the weather will behave itself!
Cheers
Rob
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lake Matheson Motel

Property: Lake Matheson Motel
Address: Corner Cook Flat Road & Pekanga Drive, Fox Glacier, Westland National Park (Te Wahipounamu), New Zealand
Phone Number:
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Fox Glacier
Amenities:
Free Parking Kitchenette Shuttle Bus service Spa Wheelchair access
Hotel Style:
#1 Luxury Hotel in Fox Glacier
#3 Family Hotel in Fox Glacier
#3 Romantic Hotel in Fox Glacier
Price range (per night): ₹ 4,879 - ₹ 12,967
Hotel Class:4 star — Lake Matheson Motel 4*
Number of rooms: 21
Official Description (provided by the hotel):
Lake Matheson Motel is ideally located 400 metres from the town centre of Fox Glacier. While we have been proudly named after beautiful Lake Matheson for our 22 years in business, we are definitely a town based motel; while we are not on the edge of the Lake, we are only a ten drive away and the same for the Glacier. Our motto is 'simply nice'. This means we provide simple, clean and comfortable accommodation and focus on giving you good quality basics such as quality Sleepyhead beds, cotton linen, good showers, televisions and utensils. We have a 4 star grade with Qualmark. So come and enjoy our studio and 2 bedroom units, with mountain views, in a peaceful location. We have WIFI,undercover parking for all units, some spa units, King and Queen bed units, continental breakfasts, a portable BBQ and a Guest Laundry for your convenience. We hope to welcome you to Fox Glacier soon. Heather and Mike, Motel Managers. ... more   less 
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Also Known As:
Lake Matheson Hotel Fox Glacier
Lake Matheson Fox Glacier

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