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Reviewed 28 June 2022

So after reading a billion reviews on different hotels, my fiancé (at the time) and I chose this one to go to for our honeymoon directly after our wedding. We had booked a partial ocean view room, and initially, they put us in a room overlooking the lobby. Not the vibe we were going for on our honeymoon, so after speaking to the hotel, they moved us to a room near the adult infinity pool. So much better. So beautiful and relaxing to hang out on the balcony this time. So the staff is amazing. We were treated to mai tai tickets upon check in. They sent champagne to our room. We did the lei making class that came with the resort fee. That was a great time. Zeni, our lovely housekeeper, was AMAZING. The concierge helped us out with getting in last minute to some excursions and the luau. (On that note, definitely recommend ATVing and the sunset dinner cruise with Alli Nui).

The grounds are INCREDIBLE. I know there are some reviews about the rooms being dated, but I think that depends on what hale/building you're in. We spent more time on the balcony and outside of the room, so that's what mattered to us. Also, we were told this is the resort on Wailea that is closest to the water. So one night, we decided to see if this was true and we went to the Andaz, Four Seasons, Fairmont, and Grand Wailea. It is true! The location of the Wailea Beach Resort is unmatched in our opinion. Not to mention, it's maybe a 5 minute walk to the Shops of Wailea that has a grocery store, ABC general store, as well as countless retail shops. That helped a ton when we realized how much we forgot to bring and for snacks/drinks/etc. Also, the rooms come with a fridge and not a microwave. All good, you can get them to bring you a microwave if needed.

I can't stop thinking about our stay. It was an unforgettable trip and I don't think we'll ever stay at another hotel besides the Wailea Beach Resort.

Date of stay: June 2022
    • Location
    • Rooms
    • Service
Thank samchampos
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Team Marriott, Guest Services / Front Office at Wailea Beach Resort - Marriott, Maui, responded to this reviewResponded 28 June 2022

Aloha samchampos,

Mahalo for the detailed review and for selecting to stay with us at Wailea Beach Resort. It is great knowing you had an outstanding experience as our guest, and we are delighted to know how much you enjoyed our rejuvenating accommodations, stunning views, enriching amenities, exceptional service, authentic culinary offerings, and prime location. We are tremendously grateful for your generous comments, and we look forward, with great anticipation, to your next visit!

In the Spirit of Service,
Eric Duff
Resident Manager

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Reviewed 23 June 2022

This is the first getaway my wife and I took coming out of the pandemic in 2020-2021. We were very familiar staying in Kaanapali, but wanted something slower and more initiate, so we chose the Marriott. We got there a bit early, but they offered to check us in right away. I’m not sure they got the couple on vacation vibe when we checked in, cause they out is in a room overlooking the party pool. To their credit they corrects it quickly and put us in the tower. It was 5 nights of relaxation, water sports, cabana and beach sprinkled with healthy doses of cocktails.

Even though the price was a abut steeper this year, we felt we had to go back. Hoping we get a similar or better experience this time. Checking in tomorrow, will update this review soon after!

Date of stay: July 2021
Trip type: Travelled as a couple
Thank 758SteveS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Team Marriott, Guest Services / Front Office at Wailea Beach Resort - Marriott, Maui, responded to this reviewResponded 23 June 2022

Aloha 758SteveS,

Mahalo for sharing about your stay at Wailea Beach Resort. We are thrilled that we were able to delight you and your wife with our luxurious style, service, and convenience! We understand the importance of the details that make up a great stay and are so pleased to know that our excellent amenities enhanced your visit with us. We are tremendously grateful for your kind remarks, and we look forward, with great anticipation, to your next visit tomorrow!

In the Spirit of Service,
Eric Duff
Resident Manager

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Reviewed 21 June 2022

My Family and I just got back home from a 10 day trip to Maui (June 2022). The Wailea Beach Resort - Marriott is one of the most fantastic resorts I have ever been to. The service from Valet, Housekeeping, Poolside , Restaurants and Help Desk were all amazing! Everywhere you go on the resort is top shelf. The pools were all beautiful and clean. The views of the ocean and beach were absolutely stunning. We paddle boarded, kayaked and snorkeled at Wailea Beach make sure you hit the beach up early if you want an umbrella and chairs, around 2pm daily the trade-winds would pick up and we would move to poolside. The Turtles were swimming all along the shorelines near the volcanic rock points. Excellent time! Highly Recommend!

Date of stay: June 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank H2371OGchrisk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Team Marriott, Guest Services / Front Office at Wailea Beach Resort - Marriott, Maui, responded to this reviewResponded 21 June 2022

Aloha H2371OGchrisk,

Mahalo for the kind recommendation and wonderful review. It is always exciting to know that we exceeded our guests' expectations with our outstanding service, five sparkling pools, stunning views, and exceptional amenities. It was a true pleasure hosting you at Wailea Beach Resort, and we look forward to seeing you again!

In the Spirit of Service,
Eric Duff
Resident Manager

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Reviewed 20 June 2022

We stayed here for the first time at the end of May 2022. The staff members are very friendly. The hotel overall felt a bit dated and dark. Restaurants were good, not great. Would have loved a bit more variety of menu items. Also need reservations for dinner unless you are fine sitting at the bar (which is our preferred). Spa was not good. We both had massages. The spa environment itself is not very relaxing or inviting. Has the feel of a strip mall hair salon. Massage wasn't very good either. Note that the spa at the Westin is fabulous!! Yoga on the beach is totally worth the additional cost - highly recommend it! The fitness facilities are great - better than most hotels! Beach area is fine. Like most hotel beaches, the chairs get taken very early with folks putting their stuff on them and then leaving. Would be great if hotels could solve this problem. Paddle boards available for guest usage were in great shape and readily available when we were there. Room itself was okay (King room with ocean view). Balcony was wonderful with comfy chairs and table. Actually, it's quite spacious. I really appreciated the well-stocked coffee service in the room. Had a couple of issues with the bathroom (sink drained slowly and toilet ran) and maintenance was very responsive. Overall, we enjoyed our vacation but likely wouldn't return to this hotel.

Date of stay: May 2022
1  Thank 13janalynne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Team Marriott, Guest Services / Front Office at Wailea Beach Resort - Marriott, Maui, responded to this reviewResponded 21 June 2022

Aloha 13janalynne,

Mahalo for choosing Wailea Beach Resort and for the honest review. We are delighted you could enjoy our friendly staff, fitness services, and your overall time with us. However, we are sorry for not meeting all of your expectations and for the issues that kept from a perfect stay. We are always looking for opportunities to improve our guest experience, and we are grateful for all the feedback that helps us with these goals. We have shared your valuable feedback with our team, and we hope you will reconsider and give us another chance so we can earn your highest rating.

In the Spirit of Service,
Eric Duff
Resident Manager

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Reviewed 11 June 2022 via mobile

My partner and I visited the Wailea Beach Resort for our first vacation since before Covid. We had such a lovely time. The resort is beautiful and exceeded our expectations. You can snorkel right in front of the resort and see turtles and fish. There is a nice seawall that you can walk in the mornings that goes past the Four Seasons and Fairmont properties. The adults only infinity pool is top notch and so relaxing. The service by the pool was great. The welcome amenities were very nice - orchid leis for the women and beads for the men. We got engaged on our trip and were treated to a lovely bottle of champagne. The only con was the photography company lost the video of our engagement. This was very disappointing to us but they did give us access to all of our photos as a consolation. We look forward to returning to the resort.

Date of stay: November 2021
Trip type: Travelled as a couple
Thank meeggs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Team Marriott, Guest Services / Front Office at Wailea Beach Resort - Marriott, Maui, responded to this reviewResponded 12 June 2022

Aloha meeggs,

Congratulations to the happy couple! We are thrilled to read how much you enjoyed your stay at Wailea Beach Resort; mahalo for your generous remarks regarding our beautiful resort. Our focus is on providing rejuvenating accommodations along with exceptional service, and we are glad to see this was your experience. We also appreciate knowing you could take advantage of our infinity pool with amazing panoramic views.
We are very grateful for your kind remarks, and we look forward, with great anticipation, to your next visit!

In the Spirit of Service,
Eric Duff
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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