We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (366)
Filter reviews
366 results
Traveller rating
255
76
20
5
10
Traveller type
Time of year
LanguageAll languages
More languages
255
76
20
5
10
Show reviews that mention
All reviews basketball court full kitchen free breakfast yogurt putting green free shuttle smart tvs nice pool pool area the breakfast area breakfast was delicious mile radius minute drive local beaches small kitchen pool and hot tub one bedroom suite
Filter
Updating list...
10 - 15 of 366 reviews
Reviewed 4 weeks ago via mobile

The rooms are okay for the value, they are clean. The breakfast service is basically eggs and oatmeal. They advertise a happy hour, but don't have one, they advertise free shuttle, but you have to call for it and hope that it picks you up. So you basically should reserve a car and go to LaHaina or Kanapoli for your meals because there are limited eateries by this place.

Date of stay: November 2018
Trip type: Travelled with family
2  Thank Pamela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagerRI, Manager at Residence Inn by Marriott Maui Wailea, responded to this reviewResponded 4 weeks ago

Aloha and thank you for choosing to stay at the Residence Inn Maui Wailea during your recent visit to Hawaii.

As we pride ourselves on delivering an outstanding hotel experience during your travels, we have unfortunately fallen short of your expectations during your stay. For this, we sincerely apologize. Our daily complimentary breakfast features hearty and healthy dishes. Our breakfast meats and fresh fruit are rotated daily for a variety. We do provide a shuttle from 7:00am to 10:00pm daily within a mile of the hotel. Our shuttle operates on demand and we are so sorry to hear you were not picked up or had to wait for a ride.

We recognize there are many different hotel and resort options in Maui, and we hope you choose to stay with us so we can show you that our guests are our number one priority.
Mahalo,
Residence Inn Maui Wailea

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Booked site unseen due to using points for stay. Check-in experience was one of the best I've ever experienced. Kody was all-around great! Made an amazing recommendation for a late dinner, and more. Room was immaculate and very modernized with the island feel a Hawaiian accommodation should have. Got in after dark and couldn't experience view.

Room tip: Try to get Ocean View 3rd floor or higher.
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Snoopy2758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagerRI, Manager at Residence Inn by Marriott Maui Wailea, responded to this reviewResponded 4 weeks ago

Aloha,
With a mission to provide superior customer service, we take great pride in serving your needs and are thrilled to hear that we have met your expectations. We will be sure to share your comments with Kody, our amazing Front Office associate! We hope to see you again.
Mahalo Nui Loa,
Residence Inn Maui Wailea Ohana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018

We stayed here 7 nights in October. We appreciated the calm and pieceful location, still close to shops, restaurants and beach. Approximately 15 min walk or you can catch the complimentary shuttle. An awesome location. The closest beach was very good!
Front office staff are friendly and extremely helpful. They feel very familiar as the hotel doesn’t feel so big.
The room was great. We liked to have a kitchen and the possibilities to do our own lunches. There is a laundry service - Laundry on-site, coin operated - open to the guests which also is very conveniant when your out travelling for several weeks. You have a complimentary full American breakfast. Within the premisses you also find a Bar-B-Q and picnic area. The pool is quite big and well kept.
We highly recommend this hotel!

Room tip: We liked our room heading to the street but also towards the ocean.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Toura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagerRI, Manager at Residence Inn by Marriott Maui Wailea, responded to this reviewResponded 4 weeks ago

Aloha and thank you for staying with us!
In the heart of Wailea, our all-suite hotel provides the comforts of home with a family friendly atmosphere. We hope to see you again soon.

Mahalo Nui Loa,
Residence Inn Maui Wailea Ohana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2018 via mobile

We stayed 3 nights at this hotel which was conveniently located for walking to Monkeypod or to the shopping/dining village, though these places were up or down a road without sidewalks all the way. The rooms were small for a 2 bedroom apartment and the beds small and bouncy. The buffet breakfast was more than adequate but no bacon on the 2nd day. Interesting to watch the small birds flying in and helping themselves from abandoned plates in the dining area! The pool area was really nice with lots of seating.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Chrisq2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagerRI, Manager at Residence Inn by Marriott Maui Wailea, responded to this reviewResponded 31 October 2018

Aloha and thank you for choosing to stay at the Residence Inn Maui Wailea during your recent visit to Hawaii. As we pride ourselves on delivering an outstanding hotel experience during your travels, we have unfortunately fallen short of your expectations during your stay. For this, we sincerely apologize. With a mission to provide top notch customer service, we go to great lengths to ensure all of our guests have a memorable vacation. In the heart of Wailea, our all-suite hotel provides the comforts of home with a family friendly atmosphere. Our daily complimentary breakfast features hearty and healthy dishes. Our breakfast meats and fresh fruits are rotated daily to provide a variety to our guests.
We recognize there are many different hotel and resort options in Maui, and we hope you choose to stay with us so we can show you that our guests are our number one priority.
Mahalo,
Residence Inn Maui Wailea

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2018

We stayed here for four days in September. We absolutely loved our stay. Breakfast was amazing, so many choices, You could have something different every day and it was always so fresh. The pools were so clean and inviting you didn't want to leave. We spent many hours in the pool, early in the day, middle of the day or late in the evening. The pool is very family friendly with depths for the little children and also adults. There is also a jacuzzi for the person that just wants to soak the bones. The grills are there for everyone's use and we used them on one evening when we weren't going out for dinner. The views on the property are outstanding. We loved to sit and take pictures of the sunsets from the property. The rooms/suites were oversized and so comfortable. They offer a shuttle to the Shops at Wailea and we took advantage of that. The drivers are just as friendly as the staff. Marriott was there for us all the way.

Room tip: If you have a room overlooking the pool you also get a beautiful view of the sunset.
Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
2  Thank matovirm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagerRI, Manager at Residence Inn by Marriott Maui Wailea, responded to this reviewResponded 31 October 2018

Aloha and thank you for the wonderful review of our beautiful Residence Inn. With a mission to provide superior customer service, we take great pride in serving your needs and are pleased to hear that we have exceeded your expectations. We hope to see you again on your next trip to paradise.
Mahalo Nui Loa,
Residence Inn Maui Wailea Ohana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews