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“Fabulous Resort!” 5 of 5 bubbles
Review of Fairmont Kea Lani, Maui

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Fairmont Kea Lani, Maui
Ranked #2 of 7 Hotels in Wailea
Certificate of Excellence
GreenLeadersBronze level
Palm Desert, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Fabulous Resort!”
5 of 5 bubbles Reviewed 16 April 2012

Bottom Line - Fantastic resort all the way around!
Friendly helpful staff. Awesome location! Polo beach is friendly to play, swim, snorkel, sun bath. Rooms are spacious and up to date. Gourmet food prepared in a health conscience way. Relaxing - quiet. The best Wailea resort by far!

Room Tip: We liked the 1st floor with the Lani and grass...
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  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pindrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,094 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (917)
Date | Rating
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English first
California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 16 April 2012

Pro's Excellent Rooms, Great Adult Pool, Friendly and Attentive Staff. Excellent on Site Scuba.
Con's: We visited during Easter week and generally if you are not @ the pool by 7:00 am you can not get a seat at the Family pool.
Concirge booked Bike trip with 2nd tolowest ranked trip advisor company 9of 10. Maui Down Hill.
We would suggest you book your own bike tripsfor the Volcano Mountain Ride.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Reasonable01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 16 April 2012

Stayed for 3 nights. Can't say anything significantly bad about the Fairmont or anything significantly good.
The decor was quite interesting, however. That so many different styles / periods can be mixed together was distracting though also somewhat interesting. Whenever I thought I had finished with the tour de force of interior decorating (Balinese, Hawaiian, French, Japanese, Canadian driftwood tables, Moroccan, Mogul architecture), a new style / theme would pop up around the corner or on the way to the beach. I don't know if that is what I was looking for in a Maui hotel but it provided some interesting meditations on what consumers expect from "luxury" resorts and what is given to them. Overall, there was a bit of disneyesque aspect to the buildings and grounds. The pools were okay, the food mediocre / okay and the rooms somewhat bland and to be expected (clean, organized but beige and lifeless). The Fairmont appears to be the stepchild in Wailea and the Four Season the heir apparent. But then, this is to be expected.

I can see how the Fairmont would be more desirable in some ways than the Four Seasons though. It is somewhat quirky which is attractive in it's own way.

It is expensive.

  • Stayed November 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank georgieasnick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Public Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 24 April 2012
Aloha, and thank you for taking the time to write a review. The design of the hotel was originally developed by Jose Luis Ezquerra in a Mexican 'lejanista' style with traditional Hawaiian accents. An original form of architecture, lejanista blends not only past and present but also reflects expressions of Western and Eastern cultures. If interested, you are welcome to read the history and inspiration on our website. As improvements are made over time, we continue to maintain a contemporary Hawaiian decor. In fact, a Maui-based design firm has beautifully outfitted all of our suites, villas, and most recently our signature restaurant, Kō in the last few years. We hope you will come back and visit again, as we will do everything possible to ensure your stay is much more than mediocre. Mahalo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
5 of 5 bubbles Reviewed 15 April 2012

We have traveled to Maui many times with and without children. Splurged on this vacation with our two teen daughters over spring break. I can honestly say I can't think of one negative. We went during the height of spring break and I knew in advance that maui was going to be mobbed. The villa experience was total relaxation and peace in the midst of very busy and full occupancy resort and island.

We have previously stayed at the Wesin villas, Houna Kai, and several resorts and condos, none of which came remotely close to the fairmont villa stay. Of course the villa cost is far greater but for busy spring break it was worth every penny to have privacy and peace.

The villa came with an Avis car rental. We chose the four door jeep. Car rental was a breeze and we were in and out in five mins. We stopped by Costco but in hindsight I would have skipped it and opted for Safeway in Kihei. Many of the items we typically need from costco in Maui were provided by the resort such as waters, juice, milk, coffee, cream... And were replenished daily. The two bedroom villa also included breakfast daily for all four of us.

The hotel valet kept the tops to the jeep all week and put them back on before we left. The valet were excellent. Very friendly and fast. Villa came with valet for the duration of our stay. We stayed March 31- April 8. Our villa was not ready upon arrival so we relaxed in the lobby. I was glad it was not ready because it gave us a chance to enjoy the lobby and music. We had to check out of the villa at noon and our flight home didn't leave till 10 pm. The hotel gave us a room till we left and picked us up, transported everything to the hotel room at noon. The hotel checkout room was also very nice with a ocean view. I would have been very happy in a regular room if I was not traveling with my children and it was not spring break. Furnishings were similar but the villa had an upgrade on everything including bedding/pillows.

We stayed in the two bedroom ocean view villa. It had a good view of ocean but not the beach. You could see a little bit of the beach from upstairs bedroom. I guess the ocean view villas offered a little more privacy, not much foot traffic whereas the ocean front have the lawn and beach in front of them. I like to watch the ocean waves on the shore. If this is important I would recommend ocean front.

Some of the units have an upstairs balcony. Ours didn't but it didn't bother us. The master bedroom is upstairs. The entire upstairs is the master bedroom. The back door opens to the upstairs hallway and the stairs to mainfloor. The hallway upstairs is open to the lower level. Bedroom and bath upstairs are about the same size as the main floor bedroom/bath. The upstairs bedroom has slightly better view, two large windows that open and a work desk looking out to the ocean. Master bedroom also has a large walk in closet located in the hallway. The master bedroom seemed a little brighter too and has a bedroom door vs the mainfloor bedroom which has sliding doors that open to the Living room. The benefit to the mainfloor bedroom is the windows that are floor to ceiling and open to the patio and while they are not doors, my kids used them as such.

The unit had everthing needed including a basket of pool towels just inside the door. Housekeeping came at least twice a day. They were never intrusive. Seemed like they would just be finishing up in the morning when we returned from breakfast or come for turndown when we were outside. They would have the kitchen dishes done and beds turned down just at the right time. It was nice not to even worry about dishes. Someone even cleaned the BBQ after use.

All hook ups provided for iPod, Bose systems in living and bedrooms to easily hook up pandora for music. There was also a wii system and board games. The hotel pools and beach were crowded. We used the Hotel pool one afternoon but I really enjoyed laying on an air mattress in our own little pool. Trained the kids to make the worlds best smoothies every afternoon with yummy fresh local fruits.

There were a few private parties on the lawn in front of villas and we enjoyed their music while sitting on our patio in the evenings.

The beach was very nice but again crowded. Snorkeled there one am and took the canoe ride that the hotel provides. Otherwise went to Big Beach up the road which we liked much better for beach, snorkeling and boogie boarding.

Did a zip line one afternoon. It was last min. Called concierge and they booked for us.

We ate at Ko on our last night. Wish we had tried it earlier. It was fabulous. Prices were very reasonable for Maui. Service and food excellent.

Also ate at pizza place up the road called mateos? Very good. Breakfast food at resort was fine but would not have paid for had it not been part of package. It was better than most hotel buffet breakfasts but after 8 days I was done with it. Easter morning they had egg hunts and the Easter bunny for the little kids.

Cafe ciao was a fun little store with the basics and gelato that came a close second to Italy's. There were also some shops on site and local artists selling some fun reasonably priced things.

All in all I would have to say this was by far the most relaxing vacation I've ever had. It was especially nice to enjoy our kids without tripping over them and to have complete privacy during spring break.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
12 Thank kimspokane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TrudyPeterson, Public Relations Manager at Fairmont Kea Lani, Maui, responded to this review, 24 April 2012
Wow! What a wonderful review. We are so pleased to hear that your experience in our villas was so memorable. Thank you so much for sharing and providing so much thoughtful advice and information for future travelers. We look forward to welcoming back you and your family very soon. Aloha!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 14 April 2012

Just had first trip to Maui and stayed at Kea Lani, lovely hotel, clean and spacious and staff extremely friendly and courteous. Not much around Wailea and we hired a car to travel around. Beautiful beach safe and inviting. Rooms were clean and spacious. Have to get up early for prime real estate on beach or pool. Not a cheap place to stay. Internet is extra which for the price you pay to stay should be included, also found internet connection for my lap top slow. $20.00 per night for valet parking but they do offer a free car park which is first come first served, busy but we always found a spot. Would go back to Maui but would stay elsewhere just to see other areas and experience different hotels. Nice but maybe better somewhere else looking forward to finding out.

Room Tip: Ocean front corner suite large and balcony is great for in room dining with great sunsets
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  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Kea Lani, Maui

Property: Fairmont Kea Lani, Maui
Address: 4100 Wailea Alanui Dr, Wailea, Maui, HI 96753-8449
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Wailea
#1 Family Hotel in Wailea
#2 Green Hotel in Wailea
#2 Luxury Hotel in Wailea
#2 Business Hotel in Wailea
#2 Spa Hotel in Wailea
#3 Romantic Hotel in Wailea
Price range (per night): ₹ 42,069 - ₹ 80,717
Hotel Class:4.5 star — Fairmont Kea Lani, Maui 4.5*
Number of rooms: 450
Official Description (provided by the hotel):
Located on Maui's southern shores at Wailea, Fairmont Kea Lani is Hawaii's only all-suite and villa luxury oceanfront resort. Nestled on the pristine white sands of Polo Beach, this newly renovated Maui resort and spa is situated on 22 acres of lush tropical landscape and offers authentic Hawaiian cultural experiences in a truly spectacular setting. Resort amenities feature our award-winning 9,000 sq.ft. Willow Stream Spa, three swimming pools including an adults only pool and two lagoon style activity pools connected by a 140' water slide, 24-hour fitness center and wellness classes, Kids Club, water sports and beach activities, championship golf and tennis nearby and boutique shopping. Savor a variety of island inspired favorites in the resort's four restaurants. Casual, family and fine dining options include a gourmet bakery & deli, extensive breakfast buffet, relaxed poolside fare, and our award-winning signature restaurant Ko. ... more   less 
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Also Known As:
Fairmont Kea Lani Maui Hotel Wailea
Fairmont Hotel Wailea
Fairmont Maui
Fairmont Wailea
Wailea Fairmont
The Fairmont Kea Lani
Fairmont Kea Lani, Maui Wailea

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