We stayed at the Grand Wailea 10 to 12 April 2009 for two nights over Easter Weekend. The hotel is a beautiful work of art, the grounds are a botanical garden and the rooms are clean, spacious and comfortable; but beware as the beach and pool areas are very crowded and the service in these areas is very poor. Our experience of the hotel was very much as described in considerable detail by the previous reviewer Girlstar 128. I wrote this review to re-affirm the realities set out by Girlstar 128 as our experiences were very similar. Beware if you stay on a Hilton Honours free room reward ( which we did) as my credit card got billed for the cost of the room after we checked out of the hotel and the first I knew of the double billing for the cost of the room was on my credit card bill as the hotel never had the courtesy to notify me of an illegitimate post departure charge - great practice for a 4+star hotel ! I now have to waste time correcting their mistake.
From a very seasoned traveler's perspective, overall the Grand Wailea beach and pool areas are like an overcrowded 3 star hotel in the Dominican Republic charging 4 and 5 star prices. We liked the hotel building, the hotel grounds, the room and the dinner we had at the Molokini Restaurant but because of the overcrowding, we would not go back. Having seen the cost of the room charged to my credit card, the Grand Wailea in our experience is over priced for what we got.
- Official Description (provided by the hotel):
- Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more less
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- Also Known As:
- Grand Wailea - a Waldorf Astoria Hotel Wailea
- Grand Wailea Maui
- Grand Wailea Resort Maui
- Grand Wailea Hawaii
- Grand Hotel Wailea
- Grand Resort Wailea
- Grand Wailea - A Waldorf Astoria Resort Maui