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“beautiful and fun”

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Grand Wailea - A Waldorf Astoria Resort
Ranked #6 of 8 Hotels in Wailea
Certificate of Excellence
Reviewed 27 January 2013

This hotel had beautiful views, waterfront property, fun pools with water slides / swim up bar, water elevator and more! Adult pool only as well. Great food and drinks. Rooms are comfortable and elegant. Love the art throughout the hotel.

  • Stayed: August 2012, travelled as a couple
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Thank AmyYas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,562 - 4,566 of 6,742 reviews

Reviewed 27 January 2013 via mobile

A mega hotel in paradise. Whether you are 70 or 3, there is seriously something for everyone here. Everything is spread out, staff is cordial and keeps everything clean.

My favorite: the sunbathing lawn and the Grotto pool bar!

  • Stayed: January 2013
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Thank Grateful01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2013

We stayed at the Grand Wailea several years ago and had a really nice time. This was before the hotel was sold. We are planning to return to Maui this summer so I was looking at the reviews from the past year. All I can say is that I am amazed at the defensive tone that this hotel takes when faced with a negative review. I get it, you cant please all of the people all of the time. But I had to laugh at some of the responses to reviews which were less than positive. Seems to me that the hotel needs to spend some money training their PR staff. Sometimes there is nothing you can say when customers are not happy, but to out and out accuse them of being scammers just lowers your own credibility...

  • Stayed: February 2012, travelled with family
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3  Thank cradlemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandWaileaMAUI, Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this reviewResponded 30 January 2013

You are right, we have since made changes in how we respond to our valued guest concerns, thank you for pointing this out. We are glad that you understand reviews are subjective but also we want to assure everyone we take all feedback seriously. We are passionate about our resort and the experience of our guests. Thank you again for sharing your comments, we sincerely hope we have the opportunity to welcome you back this summer.

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Reviewed 26 January 2013

You know what they say... go where the locals go! I have lived on Maui for over 25 years and still think that this is one of the best hotels I've ever stayed at. If we have a special birthday or event to celebrate we like to stay at the Grand Wailea. Make sure you go to the Spa. My Favorite!!! The pools at the Grand are so much fun for everyone!

Room Tip: Its expensive but worth it!!
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  • Stayed: July 2012, travelled with family
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Thank PiiholoZipline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2013

We spent 5 night at the Grand Wailea and really enjoyed it. The room was nice, not amazing but comfortable and nice decor. The resort grounds, pools etc were amazing. With so many water slides, pools, water elevator and right on the magical beach this place was definitely the place to stay in Maui. We'd been told this part of the island is sheltered in winter from the winds and it was true. Other parts of the island were windy but not here. We knew January would be busy and not the best time to travel to Hawaii but although it was busy we could always get a lounge by the pool. With a multiple pools it always felt private. The staff were so friendly and helpful. The shops, pools, foyers, bars are so majestic you feel like you are on a giant cruise ship. Being busy we needed to book dinner a day ahead which is not our style but we got use to it. The restaurants here are wonderful, expensive of course but worth it. We ate next door at the Four Seasons one night and it felt so stuffy and closed in. Here at the Wailea it was more open and relaxed. The little cafe/grocery store had everything you need, even alcohol which was much cheaper than room service. If travelling from outside the US like us be aware there is no stocked mini bar, you need to stock this yourself or order room service. Our room wa son level 7 overlooking the ponds and ocean and it was so relaxing. The sound of the water meant you could even sleep with the door open for a lovely sea breeze. The sunsets here are magical. Our only negative was we requested 2 queen beds, one for our 12 year old daughter and instead was given a sofa bed which was extremely hard. Otherwise this place was well worth the expense. Travelling at a quieter time would make it even more memorable.

  • Stayed: January 2013, travelled with family
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Thank Giggleslea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753-8443
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Wailea
#3 Family Hotel in Wailea
#4 Romantic Hotel in Wailea
#5 On the Beach Hotel in Wailea
#5 Spa Hotel in Wailea
#5 Top resorts Hotel in Wailea
#6 Luxury Hotel in Wailea
Price Range: ₹ 32,728 - ₹ 68,244 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
Number of rooms: 780
Official Description (provided by the hotel):
Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more   less 
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui

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