We stayed at the Grand Wailea during the 2012 Spring Break period.
As a Hilton Honors Diamond member we were upgraded from a "Terrace" to a "Ocean" room ( Third Floor of Lagoon wing). We did not ask for any further upgrade and were satisfied with the room. It had a view of the ocean, sunsets and pool area. While many would prefer a room on a higher floor, at this resort it would mean more walking. As you will see in other reports this is a large property and depending on your room location you can have a short walk or a small hike. The only negative about the room was that it was not too far from a large mango tree the birds flocked to. The birds were very vocal at sunrise and sunset.
As a Diamond Member we received the 1) room upgrade, 2) 20% off coupon for one spa treatment (used),3) $40 discount at Humu.. restaurant (used) 4) Voucher for 2 Drinks at Humu.. (not used). Because we stayed on points we did pay any room taxes (which can add up quickly here) or the daily resort fee.
Did have to pay $30 daily parking fee plus another $1 and change in taxes. If you are bringing a car there is no other option for parking. So no use quibbling about it. Always called the valet desk before leaving the room and car was ready, with (2) 8 oz bottles of water.
Rooms have an empty mini fridge, so swing by the Safeway, Times Market, or Foodland ( 5- 10 minute drive) for beverages, milk, cereal, bagels and cream cheese to save some money. There is a on site market/cafe, but you will find $6 muffins and $4 bottles of water. If you don't have a car you can walk over to the Shops at Wailea and visit their little market/general store.
While very pricey our dinner at Humu... was very good. My wife and I each had a Filet ( $40). Comparable to the steaks you would find at the your favorite high-end steak house. The $40 coupon made it worth taking our 16 year-old teenage son. All toll, 3 entrees, a side of asparagus, two non-alcoholic bevs., one dessert equals $130 before tip.
Take advantage of the free 1 hour art tour. The curator for the entire Waldorf-Astoria collection is in residence at the property and you will give a nice overview that is not pretentious. Also, take advantage of the free lounge chair and umbrella service at the beach. Generally, I'm not a huge beach goer, but the service here changed my outlook. The beach is minutes from you room, they have a sand Zamboni to rake the beach each morning, crystal blue waters free of kelp/seaweed. If you can't be content at this beach then you should scrap beaches from your bucket list. I guess there was one down-side it is not a beach for surf boarding or booge boarding, just isn't the wave action. Upside is that water is smooth enough to give paddle boarding a try. If you are coming from the mainland your body clock is going to be 3-6 hours ahead and as a result beach activity starts early. People will come down early to stakeout the front row territory early.
As I mentioned earlier we were here during Spring Break, the hotel was busy, but way did we find it over crowded. In some of the other posts you'll find comments that liken it to a busy theme park. That was not our experience.
All Staff was pleasant, courteous, and helpful.
Would we stay here again? On points we would definitely do again. If paying all cash I'd only select for a very special occasion (ie. milestone anniversary). After paying for air fare, rental car, gas, food and activities I would normally look to spend a little less on lodging.
To give you some perspective for our 'free' four night stay we ended up spending $600 on parking, 1 spa message, paddle board lesson, 1 dinner at Humu.., 1 lunch for three at the cafe, 1 muffin and a water.
- Official Description (provided by the hotel):
- Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more less
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- Also Known As:
- Grand Wailea - a Waldorf Astoria Hotel Wailea
- Grand Wailea Maui
- Grand Wailea Resort Maui
- Grand Wailea Hawaii
- Grand Hotel Wailea
- Grand Resort Wailea
- Grand Wailea - A Waldorf Astoria Resort Maui