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Reviewed 26 December 2015

You have to be a dog owner to like this place.
Plenty of dogs of guests and time share owners are roaming the resort. They leave their remains everywhere. Worst is the huge dog of the couple that runs the resort.
This animal is roaming the beach and resort alone or together with some street dogs.
He is peeing at the beach chairs and shitting all over the places.
Nobody bothers to remove the dogshit.

Date of stay: December 2015
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
15  Thank cargopilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2015

This was our time to relax and get away from it all so I took great pleasure in finding the actual place to be as good and better than we'd hoped. Have to start with the beach, amazing sand, shaded palm trees with a secluded area, we walked for miles and soaked up the sun. The hotel is smart, the room was spotless and classy and the only noise was birds in the morning. All food we had was great, we preferred to eat outside on the terrace but did try "O" a couple of times very fresh sushi. Obviously we are beach lovers but the beds around the pools were a nice change if you want a day topping up the tan. We had such a brilliant fortnight, the hotel, the beach, the views and the staff all worked for us. Classic dream holiday.

Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yhasmina S, Manager at Villa Montana Beach Resort, responded to this reviewResponded 28 December 2015

Dear Chris D.,

Thank you for taking the time to share this wonderful review on Villa Montana Beach Resort - we appreciate your visit and your comments.

We hope to see you again very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2015

My wife and I were extremely disappointed with our room at Villa Montana. It was on the edge of the wide spread resort, uphill, and on a second floor which essentially was a third floor (no elevator). The room was far away from the reception area, restaurant, and the beach area. When we asked the front desk to change to a room that is more accessible we were told at first that it cannot be changed. Only after we continued to argue that the room is unacceptable we were given a room on the first floor but in the same area. Our reservation was for a deluxe room with a balcony and the room we were moved into was simple, without balcony and had issues with the toilet and the bathtub. We had to use our car to get to the beach area and the restaurant.
We are very unhappy with the service we received. The front desk only reluctantly responded to our needs and unsuccessfully, in contrast, read our comments at TripAdvisor about Otto at El Conquistador. Villa Montana has a nice beach and a good restaurant but disregard to customers service and poor accommodations.

Room tip: Make sure it near the beach
Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank ronzim2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yhasmina S, Manager at Villa Montana Beach Resort, responded to this reviewResponded 7 January 2016

Dear Ronzim2013,

Thank you for your review, please know that all of your comments will be shared with our staff. We would like to kindly note that it is written on our website as well as on our room confirmation emails that the Cliffside Rooms do not have elevators, is it possible you may have missed this while booking? We apologize that the new room you were given did not have a balcony, your stay was in the middle of the holiday season, and we accommodated your request as best we could - again, keeping in mind again, that the lack of elevator should have been noted in your room reservation confirmation.

We are glad that you liked our beach and our restaurant - and hope you will visit us again, thank you once more for your review.

Best,

Villa Montana Beach Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2015

Absolutely loved this place. Honestly, ignore the negatives comments people come up with because this is one of the best places I've ever stayed. The location is fabulous right next to the beautiful beach and away from the crazy crowds of the city, so it's super relaxing and peaceful. The staff were excellent in every department from the friendly girl at check in, to the restaurant staff who went the extra mile to ensure we enjoyed our meals there every day. Our room was spotless and the gardens are kept beautifully. Loved the beach beds and whole atmosphere and also the little touches and attention to detail that make this place so so special. Will definitely be recommending!

Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Susi9955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yhasmina S, Manager at Villa Montana Beach Resort, responded to this reviewResponded 28 December 2015

Dear Susi9955,

Thank you for your review on Villa Montana Beach Resort! We are so happy to hear about your amazing experience and happy that you will be recommending us!

Thank you again,

Villa Montana Beach Resort Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2015

Ir You are looking for a peacefull get away, definetly this is the place. The Cabanas are espectacular. The beds were awsome. But the best of all, the extraordinary service from everyone. The food at Eclipse was delicious. Arnaldo the Bartender and Preciosa One of their waitress were really Customer Maniacs, they ensure all their Gets lives the place with a smile on their faces. Thanks to all, Alain & Jessica my family are really greatfull for all your atentions! Will definetly recommend the place.

Room tip: Front ocean, but any room You choose is really wonderful, peacefull and quiet!
Date of stay: December 2015
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Millie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yhasmina S, Manager at Villa Montana Beach Resort, responded to this reviewResponded 23 December 2015

Dear Millie R,

Thank you for taking the time to write your amazing review on Villa Montana Beach Resort, we are so happy to hear that you felt the Eclipse was delicious.

Thank you again, we hope to see you again soon!

Villa Montana Beach Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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