I have stayed at this Hampton Inn many, many times over the past 4 years, almost always paying for their biggest room. It has many good points that have been mentioned by other reviewers. My experience with service has varied considerably over that time, but the latest stay made me decide to never stay there again.
During this five night stay, we were awoken during the hours of darkness (usually around 4:30 am) three times by false fire alarms and once by the TV coming on of its own accord at 6 am at very loud volume. That's four out of five nights where we were jolted awake by very loud sounds. I don't find the good points of this hotel outweigh this unacceptable situation.
I will point out that the TV issue has been present in many of the rooms for the past 2-3 years and I have learned to unplug the TV before going to bed and I forgot to do so the one night it came on this stay. It is the only solution, it has nothing to do with the settings on the TV but with some server in the bowels of the hotel. But how many hotels have you stayed in where you need to unplug the TV before going to sleep? How many hotels would allow such a thing to continue seemingly forever?
The fire alarm thing is new to me at this hotel but when mentioning it to the front desk the response is very polite but goes something like "It shouldn't do that and I think someone called the alarm company but I don't know if it was resolved. Let's hope it doesn't go off tonight." Then it does go off that night. Lather, rinse, repeat.
While one does get a tepid apology, no one at the hotel ever offered to refund part of the room price or any other compensation.
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- Also Known As:
- Hampton Inn And Suites Natchez
- Hampton Inn & Suites Natchez Hotel Natchez
- Hampton Inn Natchez
- Natchez Hampton Inn
- Hampton Inn Hotel Natchez