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Reviews (1,063)
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All reviewsentertainment teamsnack barquiet sidebar staffsaladtoastiesturkeywater slideschicken nuggetsgreat holidaynext yearall inclusive drinksmain poolthe main hotelhotel is in a great locationpool areaquiet pool
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Reviewed 9 November 2017

We hadnt booked this hotel but was sent here as a replacement and were not disappointed! suleyman arranged the exchange and we were looked after well on arrival by lovely girl on reception haci, fab hotel located of main strip behind shine curry restaraunt, bit of killer on way up hill to hotel but not an issue, hotel very clean, food was fab lots of variety we did eat out few times but really didnt need to to be honest, tes sometimes food wasnt hot but warm but didnt help that guests were leaving the lids of the food trays! breakfast was our favourite meal plenty of choice omlettes freshly made, fried eggs, pancakes and lots of cheeses and fruits, lunch had loads veg and chicken or koftas and kebabs, the pede at supper was our favourite and the borek was lovely too, was a bit busy at one point when the bikers came to stay over as were on tour but wasnt an issue just needed to be patient, yes there were loud people at hotel luckily not in or block but hotel tried to deal with them was embarassing to know they were british! also some rude british people at bar swearing at barman because he wasnt quick enough, obviously had too much to drink and didnt want to wait and felt need to drink as much as possible as was all inclusive!, our room was fab and in block facing the snack bar, room was cleaned daily cleaner was fabulous young woman and always with a smile on her face, rooms were spacious and as we expected, always english movies on tv so husband was happy, mattress on bed was too hard for us but some people may prefer this, always hot water and plenty of towels in room, snack bar was fab too could get nuggets toasties chips etc and lady behind was so lovely and friendly, pools were cold but it was winter but as weather was really hot we enjoyed cooling of in there, all in all a fab hotel and would recommend to anyone, thanks you to all for making our holiday enjoyable and we made some really lovely friends sylvia and tom and linzi and hannah :-)

Room Tip: ask for a quiet room facing snack bar
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
10  Thank tracysimmo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telmessos, Manager at Telmessos Hotel, responded to this reviewResponded 29 November 2017

Dear tracysimmo2014,

Thank you for your superb review here on TA.
We all believe that we are situated in the finest location in Hisaronu . Thank you for your review praising our hard working staff and also nice comments about our facilities.
We look forward to see you again near future at Telmessos Hotel.

Best regards&wishes
suleymanmercan@hoteltelmessos.com

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Reviewed 27 October 2017

Didn't book here, swapped prior to arrival as our original hotel had closed early. Did look at reviews prior to acceptance of change. Good points , small room but everything in , Good bathroom with excellent shower.towels, sheets changed everyday. For those who complained you need to be out if your room as the cleaners will not come in if you are in. Snack bar good, excellent toasties. Very clean, pool areas cleaned daily, some of the covers on the sun pointers stained but you are on a towel
Food is typical all inclusive, if you are going to Turkey then expect Turkish food part of holiday, if you want roast beef and Yorkshire pud go to Blackpool., but you could get English food in town for les than 10 pounds. Drinks again typical all- inclusive but have had worse. Bad points , mattresses like rock, had sore hip from them. There were some noisy guests whilst we were there and t h e hotel did try to curtail their behaviour but they were just badly behaved and were the sort that give British holiday makers a bad name. Overall good weeks holiday with excellent weather and for the price we paid excellent value.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank sylvia3182017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telmessos, Manager at Telmessos Hotel, responded to this reviewResponded 29 November 2017

Dear sylvia3182017,
Thank you for your lovely review.
We are pleased to read that you enjoyed your recent holiday with us . I am sure future holiday makers will find all your tips useful. We hope to welcome you back in the near future again here in Telmessos Hotel ...

Best regards&wishes,

suleymanmercan@hoteltelmessos.com

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Reviewed 21 October 2017 via mobile

Friendly staff, clean hotel. Rooms cleaned regularly. Great entertainment team. The food is repetitive if there for a couple of weeks but there is a great range to choose from. Breakfast wast for me so I chose to use snack bar. Close to amenities and a short bus ride to the beach. We have been to hisaronu 8 times and love the area and relaxed culture.

Stayed: May 2017, travelled with family
5  Thank aaronc8711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telmessos, Manager at Telmessos Hotel, responded to this reviewResponded 27 October 2017

Dear aaronc8711,

Thank you for taking time to post your superb review on here Trip Advisor . We are all delighted that you all had such a fabulous stay at Telmessos Hotel. A big thank you for your comments about our staff and facilities.

We do look forward to see you again near future here in Telmessos Hotel.

Best regards&wishes

suleymanmercan@hoteltelmessos.com

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Reviewed 20 October 2017 via mobile

This was not my choice of hotel but was put here as the hotel I booked was closing earlier than expected...after reading reviews I thought it would be ok...how wrong was I.
If you go in October only the main part of the hotel is open.

Firstly the room was very shabby, holes in the balcony doors, we had to keep the balcony locked to keep the door shut and walls were paper thin...you can hear every word of conversations in the next room and if they were in their bathroom when you were in yours it's like your using it together....only good thing was the lovely bathroom. Rooms were meant to be cleaned everyday...ours wasn't....towels and bed linen only changed every 3 days....noise from entertainment at night was horrendous... We couldn't hear our tv at full volume.

Pool ok but freezing....sunbeds ok but sponge cream covers were absolutely disgustingly stained.

Breakfast was the best meal....pancakes, eggs etc for those who wanted them...continental style meats and cheeses...no pastries/ croissants though. Lunch was not great then we had the left overs from lunch for dinner. Chicken wings 3 days on trot. Very limited meat choice....great for veggies. The last few days some of the food looked like slop that I wouldn't feed to my dogs. Overly diluted juices....nice coffee.

Most of the staff were sombre except a few of the reception staff and our cleaner.

No fire pits or heat lamps in the evenings so you were freezing...all entertainment was outside as there is nowhere inside to have it and stay warm...and the bar is outside too.

We were unfortunate to go when tour De turkey was on and all the cyclists and teams stayed here. They kicked off in the blocks kicking doors and shouting late at night. Every night there was someone kicking off. The last 2 nights were horrendous when a group of around 12 loud and lairy people turned up and came in at 3am and woke the whole block with their fighting....the next night exactly the same...so many compmaints to hotel but very little was done...no security at the hotel. We spent the whole week sleep deprived due to inconsiderate idiots who can't hold there drink.
The hotel decor is so dated and really scruffy( see pics) I seriously can't understand how this is rated as a 3+ more like a 2 if that.

I feel ripped off....£1200 for 7 nights for 3 people....i would never stay at this hotel again even if it was free....

Stayed: October 2017, travelled with family
1  Thank sarah q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telmessos, Manager at Telmessos Hotel, responded to this reviewResponded 27 October 2017

Dear sarah q,

We are sorry to hear that we were not able to meet your expectations during your recent stay at Telmessos Hotel.

We aim to please everyone. We wish you well for any future holidays you may take in Turkey or elsewhere.

Best regards&wishes,

suleymanmercan@hoteltelmessos.com

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Reviewed 19 October 2017 via mobile

All I can say is telmessos is the best. Absolutely amazing time wit the staff atakan,mauve etc they all very good people. Keep up the good work and we will see you next year. Pool area is good. Food is very good

Stayed: October 2017, travelled as a couple
4  Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telmessos, Manager at Telmessos Hotel, responded to this reviewResponded 27 October 2017

Dear Andrew B,
Thank you very much for sharing your review with the rest of the community. We all working hard to please everyone like you and your friends. So glad to hear that you enjoyed your stay with us.

We hope to see you again near future.

Best wishes&regards,

suleymanmercan@hoteltelmessos.com

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