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“THIS PLACE IS A JOKE! STAY AWAY FROM CRAP CASTLE HOTEL!”

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Cliff Castle Casino Hotel
Ranked #5 of 5 Hotels in Camp Verde
Flagstaff, Arizona
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“THIS PLACE IS A JOKE! STAY AWAY FROM CRAP CASTLE HOTEL!”
Reviewed 1 November 2010

Stayed here with my Fiance for a weekend getaway. BIG MISTAKE! The first thing I noticed was our bath and hand towels were torn and stained as well as the pillow cases and carpet. Our first night in the hotel we were woken up at 3 in the morning to our upstairs neighbors getting in from the casino and fighting and yelling and slamming their door. THE WALLS ARE SO THIN YOU CAN HEAR EVERY LITTLE NOISE! Even when your neighbor flushes their toilet or turns on the shower. Second night we went to go swimming in the "heated" pool. When we got to it the water was dirty with bugs and leaves floating in it and was freezing cold. Overpriced food and unfriendly staff. We were also told they had free wifi...when we got they found out it was only in the lobby!

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank lilminute8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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209 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
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English first
Riverside, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2010

We recently stayed here for one night in July and it was nice place to stop. The surrounding areas were beautiful, but a little costly for the value. We stayed on a Sunday night, so we got a cheaper rate. The room has a coffee maker and has a shampoo, conditioner and body gel dispenser in the shower....the shower head wasnt all that great. They have a nice little 5 foot deep pool and a jacuzzi, which I needed to relax. The casino is up the hill and there is a shuttle that will take you there for free. The casino has a bowling alley and arcade for kids, while the adults play......We had a great time and the staff was friendly, even though I didnt check out right at 11am....there is a little patio outside with chairs for those who smoke....they do allow pets.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melissa92499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henderson, Nevada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 June 2010

Used to live in Sedona and go dancing at their lounge, on occassion. After reading some of the reviews and seeing the overall 4 star rating, we thought this was a good bet. NOT! As soom other reviews mentioned, "paper thin walls!" You could hear everything going on in rooms above and beside you. Couldn't figure out why I had welts on my left arm and ankle until it happened both nights......It was their bedding and the begs that come "as a standard option." Should have brought sleeping bags. The parking lot didn't feel safe and two drunks were arguing outside the door while waiting for the shuttle to the casino.

We told them about the bed bugs and the non-functioning phones (free local service-HAH!) All they said was, "nearly all the rooms were experiencing phone problems!" Not one word about the bedding.

We're not picky, just want a clean, safe, quiet place to sleep.....Not the Lodge at Cliff Castle.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Nice-sob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Camp Verde hotels

Vancouver, BC
Level Contributor
67 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 April 2010

We booked The Lodge at Cliff Castle on line because Camp Verde was on our way from Phoenix to Laughlin, NV and we wanted to rest for a couple of days after driving 2 days straight. Also, the casino was a big draw :) The hotel was very nice and the room was very clean and spacious. We booked a special for $79/night which included a $12 voucher for breakfast. We upgraded to the suite for an extra $10, as did a previous reviewer. The breakfast was great and service was very good. The casino was fun. The hotel is quiet and we slept well.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VegasSusie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arizona camp verde
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 January 2010

well first off it took about 2 hours for our room and the manager seemed like oh well. when we went to our room the first thing i see is a stain on the pillow case. the walls were so thin you could hear the people next to us coming to their room at about 3 in the morning it sucked.the staff sayed pool and spa was heated well it was not. the security was talking to every one up at the casino instead of doing their job. the bowling alley staff was horrible they didnt wipe down there tables and didnt put bumpers up for my little ones even when i asked twice. Jhonny rockets was the only thing there i would ever vist again the danced for us and you could fell a good vibe from that place. the managers were nice as so were the servers.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bobby85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cliff Castle Casino Hotel

Property: Cliff Castle Casino Hotel
Address: 555 Middle Verde Road, Camp Verde, AZ 86322-8561
Region: United States > Arizona > Camp Verde
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #5 of 5 Hotels in Camp Verde
Price range (per night): ₹ 4,990 - ₹ 6,480
Hotel Class:2 star — Cliff Castle Casino Hotel 2*
Number of rooms: 80
Official Description (provided by the hotel):
HOTEL UNDER CONSTRUCTION – COMING SOON Close to it all! Whether you're coming up from the Valley, just passing through town, or looking to escape from your daily life, The Lodge is exactly what you're looking for. Spend the night playing, dining, and partying in the Casino, then take a load off and let us take care of you. With more than 80 rooms, we can accommodate you and your friends, and we're only minutes away from numerous local attractions such as Montezuma Castle, Montezuma Well, Sedona, and many other Verde Valley points of interest ... more   less 
Also Known As:
Lodge At Cliff Castle Hotel Camp Verde
Hotel At Cliff Castle
Cliff Castle Hotel
At Cliff Castle Hotel

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