Inept staff, poor communication, bathroom shower wouldn’t drain, cheap on soap, noisy, needs a complete overhaul... Sharing this on all social media.... Asked to speak to a manager several times and heard NOTHING... Gave me a pathetic )12.00 discount for only ONE night... laughable. Skip this poor excuse of a hotel...:)
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Around 530pm as the sun was setting on our day trip to Brunswick, MD, we made arrangements to head to our hotel we had booked in advance. Much to our surprise we booked a hotel in Brunswick, ME....oops. We called the Choice Hotel people who were kind enough to help us cancel and rebook closer to our present location. The desk manager at the Sleep Inn was courteous and accomodating and checked us in quickly. Parking waz super convenient, multiple spaces available up front. Room was comfortable and clean. Great night's sleep and nice hot shower. It would have been nice to have two bars of soap, my wife had to wait until I was finished in the shower before she could wash her face at the sink. Breakfast was pleasant but not a big selection of fruit (2 apples, 3 oranges) nor variety of yogurt...peach, that was all. Everything else was pleasant and checkout was smooth.
This was the 3rd Sleep Inn I slept in within a week and a half....Very clean...free breakfast (including eggs and sausage)...there was a gym in all 3 but a pool in only 1....(not this one)...I will definitely be using Sleep Inn hotels in the near future
Our stay was very good! Excellent service and very enjoyable breakfast. The one and only issue we had was with the room phone. The people working the front desk do an admirable job of keeping up with the breakfast area, and all that is required of them
Front desk workers were great. Very helpful and welcoming. Breakfast was warm and delicious! My whole family enjoyed our stay with this hotel minus the unwanted knocking on my door at 7:30 in the morning. Not a fun way to wake up.
We are very glad you enjoyed the hotel and breakfast. I want to personally apologize about the housekeeping knocking on the door. Housekeepers do tend to start checking rooms around 8 a.m. thus we provide do not disturb signs in the rooms you can use. If you have it out, we will not knock until you take it out or let us know. Many guests check out without letting us know so its difficult to determine if someone is still in the room. If you don't mind, could you please email us at GM.MD125@CHOICEHOTELS.COM about when your reservation was. I will then find out the housekeeper assigned to your room and make sure they are trained on proper etiquette. Thank you for your review.
I chose Sleep Inn because of the relatively low cost. It was a good decision. It is quiet and clean and close to several good restaurants. The free breakfast is pretty good (considering it's free) - eggs, sausage, donuts, orange and apple juice, cereal, etc. I would come again.
Glad you enjoyed our delicious breakfast. We are glad you would come again.
