This was my favorite seafood restaurant. After a long day at work, I decided I would visit this place to get a great meal. I work near PCM and enjoy eating there.
I approach the cashier to place my order. I reviewed the menu and settled on the shrimp po boy. I asked to replace the hoagie with a bun. I don’t care for hoagie rolls and prefer the buns. I was told that the restaurant would no longer make any modifications to the menu. No modifications! What restaurant does not make any changes to the menu. I was so disappointed!!
The cashier had no empathy and I found myself getting frustrated as I thought about what she said. I love this place but I’m not sure if I’ll visit as often or at all. Even McDonalds and Burger King allow customers to customize their orders.