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Sheraton Atlanta Hotel
Ranked #44 of 171 Hotels in Atlanta
Certificate of Excellence
Taos, New Mexico
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“nice hotel...”
Reviewed 17 September 2012

I spent last week at the Sheraton Atlanta. It's a wonderful hotel that I loved... I stayed at the Hilton a block away last year and was very disappointed with the noise and all the street traffic. The Sheraton was quiet and extremely comfortable. The staff is extremely friendly and accommodating and I would highly recommend this hotel for the proximity to the downtown area and great restaurants. The only negative was the movie I rented in the room which was fuzzy... Otherwise, I give the hotel five starts!

  • Stayed September 2012, travelled on business
    • Value
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Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, 17 September 2012
Wow! Thank you for your kind review and scores. It sounds like you had a wonderful experience with us and we sincerely appreciate your recommendation of our hotel. If you ever have a problem with your room in the future, give our front desk a call and they will have it taken care of for you as quickly as possible. We hope to see you back soon. Safe travels!
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Atlanta, Georgia, United States
1 review
Reviewed 15 September 2012

The staff at the Atlanta Sheraton is awesome! I was attending a 4 day conference, and every member of the staff was kind, pleasant and so very kind. Paul Martin assisted me on several occasions, from hellping with directions to following up when he saw me to ensure that all was well. He was professional and very polite. Top Shelf Service!

Room Tip: Unfortunately, I didn't stay overnight. I live in Atlanta, and drove in to the conference each d...
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  • Stayed September 2012, travelled on business
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, 17 September 2012
Thanks so much for your review! We are happy to hear our staff was able to make such a positive impression on you during your conference. Paul is a true asset to our team and we will be sure to thank him for his help with you. We hope you get the opportunity to stay with us overnight next time. Safe travels!
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Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 September 2012

Everything about the Sheraton Atlanta Hotel was excellent. The staff was very helpful and friendly. On our way to Atlanta our GPS messed us up with directions to the hotel. We called the hotel and a staff member gave us directions by phone, he stayed on the phone the entire time with us until we finally arrived. I wish i could remember his name. Each of our Bell-mans were very polite. Paul Martin was one of the very best!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Danita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, 17 September 2012
Thank you very much for your generous review and exceptional scores! We are so pleased to hear that our staff was so helpful to you. Our whole front office team is exceptional and Paul is certainly among the very best. We hope to see you again soon. Safe travels!
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Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 September 2012

So from first impressions, It’s not the most impressive lobby when it comes to other hotels in the Atlanta area by a long way, but that doesn’t mean everything .However, in my book first impressions count.
Check-in was friendly and efficient, and once you get out of the lobby the hotel has obviously had a face lift in some parts. The bar, Restaurant, Coffee bar, business lounge all look clean, modern and vibrant.
That where it stops though. Enter the lift; push the button and your back in the 70's in a bad way. The corridors are made up of worn dark brown carpet where the walls have a brownish thick wall paper look to them. All the bedrooms doors are all dark mahogany wood so the whole feel and look looks really drab. You then enter the bedroom and it’s not much better either as they are very dark, musty and full of dark furniture. It makes it all very depressing really. The bathrooms are tiny and need modernising as well. On the plus side, the beds are comfortable as are the pillows. The TV is good lots of channels, there’s a fresh coffee machine and high speed Wi-Fi.
In summary, great location, nice bars and restaurants but the room seriously need modernising.

  • Stayed July 2012, travelled on business
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Helpful?
Thank milner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, 17 September 2012
Thank you for sharing your experience with us. We really appreciate your kind feedback on our restaurants, Link@Sheraton, beds and location. It sounds like these aspects of your stay lived up to your expectations. We regret to hear that you did not enjoy the look and feel of our guest rooms and hallways. This surprises us as most guests provide very positive feedback on our recently renovated rooms. We wish you the best of luck in all of your future travels.
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Tampa, Florida, United States
1 review
Reviewed 14 September 2012

This past Labor Day weekend, myself and three other friends stayed at the Sheraton for the first time. While we have been going to DragonCon for several years, we have never been able to stay in a host hotel before. After this stay, we'll never stay anywhere else! Because we booked the room only a week or so before the convention, the only room left was a standard Queen. With the four of us, it was going to be pretty cramped but we took it. Upon arrival, the man who check us in was so sweet. I feel horrible for not remembering his name because he was awesome. After verifying the room we had asked for, he asked if the Queen room was okay. I jokingly replied, "That's great, unless you want to give us something better." He automatically offered to upgrade us to a king or two queen room, free of charge. Of course, we took the double queen and slept much more comfortably. The beds felt like heaven. We always had everything we wanted. Upon leaving, the Bellman Jerome was also very sweet. After taking the luggage to our car, he offered to help fit all of our bags into my tiny Yaris. It was quite a bit of work, considering how much we'd acquired on our stay, but he was extremely helpful.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traci P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review, 17 September 2012
Thank you for your wonderful review! It sounds like you and your friends really enjoyed your stay with us over Dragon*Con. We are so glad we were able to accommodate you with your room preference upon check-in. Jerome is a true asset to our team and we will be sure to thank him for helping you out with your luggage. We look forward to seeing you for next year's Dragon*Con weekend, if not before. Until then, safe travels!
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Additional Information about Sheraton Atlanta Hotel

Property: Sheraton Atlanta Hotel
Address: 165 Courtland St NE, Atlanta, GA 30303-1750
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#15 Family Hotel in Atlanta
#18 Luxury Hotel in Atlanta
Price range (per night): ₹ 8,024 - ₹ 17,461
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Official Description (provided by the hotel):
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton

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