We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Atlanta Hotel
Ranked #42 of 172 Hotels in Atlanta
Certificate of Excellence
Reviewed 25 April 2012

The hotel couldn't have been at a better location, the room was nice and clean, and the staff was excellent!! Paul Martin was great as were the rest of the doorman they were very helpful and knowledgeable. I'd definitely recommend this hotel and look forward to staying there again in the very near future.

  • Stayed: April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Todd W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 25 April 2012

We think Paul is great too! Thanks for staying with us as well as for the very kind review. We really appreciate the recommendation!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (3,119)
There are newer reviews for Sheraton Atlanta Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,713 - 2,717 of 3,119 reviews

Reviewed 24 April 2012

I spent 4 nights at the hotel, and it was pleasant and very enjoyable. I slept comfortably, the room was very well maintained, there was peace and quiet in the evening, and the food was very good. It was helpful to have an on-call IT person to speak with when I had trouble connecting to the Internet. And staff members went out of their way to make eye contact and be friendly and attentive. That makes such a difference in the experience!

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Juliamrj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 25 April 2012

We really appreciate your business and your great review of the hotel! Sounds like you enjoy your 4 day stay with us. Hope to see you back again soon,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2012

Amazing customer service from beginning to end - including Aaron, the head bellman (who remembered not only our name but where we were visiting four days later), Jim, our Concierge, to those who serviced our room, and those who were servers in any of the restuaurants - including the Starbucks Cafe - the level of service has set a high bar for future hotel visits. The room was pleasantly appointed with comfortable bedding and enough room to feel comfortable. The bathroom was a little small but that was a small part of the trip experience. Located blocks from the major attractions of CNN, the World of Coke, Olympic Park,and the world famous Georgia Acquarium, the Sheraton Atlanta gets high marks for location, qulaity, and service.

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dallasgirl51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 25 April 2012

What a great review! Thanks very much for mentioning Jim and Aaron. We think they are amazing people too! We'll give them a special thank you for taking such great care of you. Hope to see you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2012

Hotel staff here was very friendly. Our corner room was great. I liked the 'green' housekeeping option offered, but think it needs improvement. Currently, guests who 'opt out' of housekeeping services receive no maid service at all. Instead, these guests should receive light housekeeping service in their rooms -- linens are not changed, but bed is made up; towels left on the floor are replaced; trash is emptied. I often stay in other hotels that provide this option. I don't mind skipping daily linen service to conserve resources, but this option left me feeling neglected.

Room Tip: Corner rooms are large and sunny.
  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 25 April 2012

Thanks very much for staying with us and we really appreciate the feedback on the Make a Green Choice program. Just to let you know for the future, our housekeeping staff would be happy to service your room however you wish. Just let us know how you prefer it and we'll make it happen for your next stay! We would love the oppotunity to personalize your stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2012

The hotel was very nice and clean, the self-parking is a nightmare to get into and out of once you've parked your car. But the staff really make this hotel. Paul was the first person I met coming into the hotel who took my bags. He was wonderful - always a smile and friendly word, and extremely helpful. All the staff really went out of there way to make things easier. Thanks for a lovely stay.

Room Tip: Ask for a room with a view of the pool area it's very pretty.
  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jenn t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this reviewResponded 25 April 2012

We're really glad you enjoyed your stay with us! Paul is such a great ambassador for the hotel, thanks for mentioning him. In terms of parking, we do offer valet service in case you don't want to park your own vehicle. Or if you do self-parking, you're welcome to drop your luggage off with the bellman at the front door before you park so that it's an easier experience. Hope to see you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Atlanta hotels
Downtown
Hilton Atlanta
Hilton Atlanta
#87 of 172 in Atlanta
3,855 reviews
Hyatt Regency Atlanta
#38 of 172 in Atlanta
3,960 reviews
Show Prices
Show Prices
Show Prices
Downtown
Omni Atlanta Hotel at CNN Center
Atlanta Marriott Marquis
#47 of 172 in Atlanta
1,094 reviews
Ellis Hotel
#46 of 172 in Atlanta
1,399 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Atlanta Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland St NE, Atlanta, GA 30303-1750
Region: United States > Georgia > Atlanta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Atlanta
#15 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#18 Luxury Hotel in Atlanta
Price Range: ₹ 8,321 - ₹ 21,931 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Official Description (provided by the hotel):
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Ctrip TA, Expedia, Hotels.com, Booking.com, TripOnline SA and HotelQuickly so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing