We stayed for one night to see a Hawks/Heat game. The fact that the hotel is attached to Philips Arena was awesome. We were able to check in early and the staff was beyond courteous. Our room was clean and everything worked. We had a great view. We ordered room service for dinner. That was sub par. The pizza was like one you’d buy frozen at a store and bake at home. The wings were tough. The desserts were amazing and the service was fast.
After the game I went to my room to watch a movie. Movies are $20 plus tax. While watching several people were outside my room taking pics in front of a corner window that had the Ferris wheel. I had to ask people to keep the noise down because they were so loud right outside my door. I called to see what time check out was and was told it was 12, but she said that she would make it 1pm for me since I didn’t sleep well. That was great except room service knocked on my door at 10am even though the do not disturb was on the door. I went ahead and got up and left at that point.
TL;dr
Pros- clean rooms, friendly staff
Cons- loud hallways, staff ignored do not disturb sign, food was just ok. More
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